Description
In this episode, I walk through a prototype that explores what I believe is the next major shift in banking: AI-first banking experiences built directly inside tools like ChatGPT. Instead of navigating complex apps and menus, you simply tell an AI what you want to do and it handles the work for you.
Joined by my co-founder, Ryan Harmon, I demonstrate how a ChatGPT-based banking app could open accounts, move money between accounts, analyze transactions, and provide personalized financial insights all through natural language and lightweight UI components.
We also discuss why AI-first banking is fundamentally different from traditional UI-based apps, what this means for user experience design, and why this shift is closer than most people realize. If you want to understand how AI agents could transform personal finance, budgeting, and everyday banking tasks, this episode is one you’ll want to watch- especially the demo.
00:00 Introduction and overview of AI-first banking
01:00 Setting up a banking prototype inside ChatGPT
02:30 Viewing accounts and balances inside the chat interface
04:00 Opening a new savings account with natural language
06:00 Confirmations, approvals, and human-in-the-loop controls
08:00 Why minimal UI works better with AI agents
10:30 Envelope budgeting and real-world banking pain points
13:00 Why traditional banking apps fall short
15:00 Executing multiple transfers with a single command
18:00 AI vs. UI-based banking experiences
21:00 Analyzing transactions and spending behavior
24:00 Why most people don’t budget and how AI changes that
27:00 AI agents as proactive financial assistants
31:00 Finding savings opportunities automatically
35:00 Subscription management, negotiation, and optimization
38:00 The future of AI agents managing money
41:00 Real examples already appearing in ChatGPT (Ramp, Stripe)
45:00 Why banking apps are coming to ChatGPT
48:00 What needs to happen for this to become real
52:00 Final thoughts on the future of AI-first banking
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