Change is hard — or is it? Humans have an exhausting habit of overcomplicating systems and processes. Douglas Ferguson, President of Voltage Control, believes collaboration is the key to facilitating smoother change management. The problem is that too many leaders don’t understand people management.

Doug shares his unique insight on a collaboration mindset and why great facilitators don’t need a magical X factor.

Join us as we discuss:

- Quantifying people in processes and technology (2:27)

- Why disagreements are often misunderstandings (15:08)

- Helping leaders find their ability to connect (29:07)

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