In this episode, we sit down with Andrew Steadman, Chief Product Officer at SBS, to explore the lending trends borrowers will genuinely feel this year and beyond. We cut through the noise around AI to look at where it is actually delivering value for borrowers, and where it’s falling short due to poor data quality, lack of transparency, and trust issues. Andrew shares how better use of data, particularly through open banking, can lead to fairer, more informed loan decisions that protect both lenders and borrowers. We discuss why explainability is critical for AI-driven decisions, what lessons the industry has learned the hard way, and how regulation is shaping a more transparent future. The conversation also turns practical: what are the first simple steps lenders can take to make real progress without overhauling their entire systems? Finally, we fast-forward two years to imagine what lending could look like, what will be faster, cheaper, or safer, what role humans will still play, and why the borrower experience at the point of need remains the biggest opportunity for change. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Hosted on Ausha. See ausha.co/privacy-policy for more information.

Hosted on Ausha. See ausha.co/privacy-policy for more information.

Hosted on Ausha. See ausha.co/privacy-policy for more information.

Why do up to 60% of customers abandon digital onboarding? How can banks turn friction into a smart advantage for growth and compliance? In this episode of FinTrends, Hassan Nasser, Deputy General Manager for Digital Engagement at SBS, shares practical insights on reducing drop-offs, leveraging digital ID wallets, and transforming origination into a seamless, engaging experience. Tune in to discover how banks can move from “widget soup” to unified journeys, and why compliance can become your competitive edge. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Hosted on Ausha. See ausha.co/privacy-policy for more information.

Hosted on Ausha. See ausha.co/privacy-policy for more information.

Hosted on Ausha. See ausha.co/privacy-policy for more information.

Hosted on Ausha. See ausha.co/privacy-policy for more information.

What if banking wasn’t something you did, but something that simply happened? In this episode, we explore how financial services are vanishing from view and embedding themselves into everyday life. From AI-powered personalization to real-time payments and open finance, discover how banks are transforming into silent partners: anticipating your needs, automating decisions, and delivering seamless experiences before you even ask. Join us as we decode the rise of invisible banking, where friction fades, trust deepens, and finance becomes intuitive, ambient, and everywhere. Hosted on Ausha. See ausha.co/privacy-policy for more information.