Ep.76: Your Team Are the Customers of Your Leadership: How A Customer Service Mindset Makes You A Better Leader, with Pierre Bauzée | Leading with integrity: Leadership talk

Description

How can a customer service mindset transform you into a better leader?

Welcome to The Heart of Leadership: A People-First Journey; a month-long exploration of people, how to best lead and support them. This month on Leading with integrity, we're focusing in on the one single aspect that is central to understanding great leadership: People. In the first episode of the month, I'm joined by customer satisfaction expert Pierre Bauzée, and he will be talking us through the secrets and pitfalls of customer service, how it can benefit a business or team, generally sharing his considerable wisdom, and we even found time to chat about the surprising similarities between good leadership and good customer service.

Thanks for listening to this episode of Leading with integrity: Leadership talk. Don't forget to visit www.leadernotaboss.com and sign up for the Integrity Leaders community! Or contact me directly with any questions: https://www.linkedin.com/in/davidhatch-leadernotaboss/

To find out more about Pierre, you can find his website and LinkedIn info. below:

https://www.beyondsatisfaction.co.uk/

https://www.linkedin.com/in/pierre-bauzee-233b058b/

#HumbleLeadership #CustomerSatisfaction #LeaderNotABoss #GrowthMindset #TeamworkMakesTheDreamWork #Teamwork #Leadingwithintegrity #podcast #leadershippodcast

Hosted on Ausha. See ausha.co/privacy-policy for more information.

About Leading with integrity: Leadership talk

This is Leading with integrity: Leadership talk. The podcast for new leaders, managers, or first-time founders in specialist-driven businesses and teams, and who want to be more effective, people-first leaders and lead happy, productive teams.

Learn the crucial strategies, mindsets, and practical steps that successful modern leaders follow to be engaging, ethical and authentic managers who get the best from their teams.

We’ll achieve all this via weekly conversations with leaders, leadership experts, entrepreneurs and business owners who have already walked this path and have amazing insights to share. With an added sprinkling of occasional solo episodes and group chats with multiple guests.

Want to be a guest on Leading with integrity: Leadership talk? Send David Hatch a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/david-hatch-leadingwithintegrity

Podcast hosted by David Hatch (distributed via Ausha).

Hosted on Ausha. See ausha.co/privacy-policy for more information.

About Leading with integrity: Leadership talk

Learn the crucial strategies, mindsets, and practical steps that successful modern leaders follow to be engaging, ethical and authentic managers who get the best from their teams.

Want to be a guest on Leading with integrity: Leadership talk? Send David Hatch a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/david-hatch-leadingwithintegrity

Podcast hosted by David Hatch (distributed via Ausha).

Hosted on Ausha. See ausha.co/privacy-policy for more information.

Description

How can a customer service mindset transform you into a better leader?

To find out more about Pierre, you can find his website and LinkedIn info. below:

https://www.beyondsatisfaction.co.uk/

https://www.linkedin.com/in/pierre-bauzee-233b058b/

#HumbleLeadership #CustomerSatisfaction #LeaderNotABoss #GrowthMindset #TeamworkMakesTheDreamWork #Teamwork #Leadingwithintegrity #podcast #leadershippodcast

Hosted on Ausha. See ausha.co/privacy-policy for more information.

About Leading with integrity: Leadership talk

Learn the crucial strategies, mindsets, and practical steps that successful modern leaders follow to be engaging, ethical and authentic managers who get the best from their teams.

Want to be a guest on Leading with integrity: Leadership talk? Send David Hatch a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/david-hatch-leadingwithintegrity

Podcast hosted by David Hatch (distributed via Ausha).

Hosted on Ausha. See ausha.co/privacy-policy for more information.

About Leading with integrity: Leadership talk

Learn the crucial strategies, mindsets, and practical steps that successful modern leaders follow to be engaging, ethical and authentic managers who get the best from their teams.

Want to be a guest on Leading with integrity: Leadership talk? Send David Hatch a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/david-hatch-leadingwithintegrity

Podcast hosted by David Hatch (distributed via Ausha).

Hosted on Ausha. See ausha.co/privacy-policy for more information.

Embed

You may also like

Description

How can a customer service mindset transform you into a better leader?

To find out more about Pierre, you can find his website and LinkedIn info. below:

https://www.beyondsatisfaction.co.uk/

https://www.linkedin.com/in/pierre-bauzee-233b058b/

#HumbleLeadership #CustomerSatisfaction #LeaderNotABoss #GrowthMindset #TeamworkMakesTheDreamWork #Teamwork #Leadingwithintegrity #podcast #leadershippodcast

Hosted on Ausha. See ausha.co/privacy-policy for more information.

About Leading with integrity: Leadership talk

Learn the crucial strategies, mindsets, and practical steps that successful modern leaders follow to be engaging, ethical and authentic managers who get the best from their teams.

Want to be a guest on Leading with integrity: Leadership talk? Send David Hatch a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/david-hatch-leadingwithintegrity

Podcast hosted by David Hatch (distributed via Ausha).

Hosted on Ausha. See ausha.co/privacy-policy for more information.

About Leading with integrity: Leadership talk

Learn the crucial strategies, mindsets, and practical steps that successful modern leaders follow to be engaging, ethical and authentic managers who get the best from their teams.

Want to be a guest on Leading with integrity: Leadership talk? Send David Hatch a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/david-hatch-leadingwithintegrity

Podcast hosted by David Hatch (distributed via Ausha).

Hosted on Ausha. See ausha.co/privacy-policy for more information.

Description

How can a customer service mindset transform you into a better leader?

To find out more about Pierre, you can find his website and LinkedIn info. below:

https://www.beyondsatisfaction.co.uk/

https://www.linkedin.com/in/pierre-bauzee-233b058b/

#HumbleLeadership #CustomerSatisfaction #LeaderNotABoss #GrowthMindset #TeamworkMakesTheDreamWork #Teamwork #Leadingwithintegrity #podcast #leadershippodcast

Hosted on Ausha. See ausha.co/privacy-policy for more information.

About Leading with integrity: Leadership talk

Learn the crucial strategies, mindsets, and practical steps that successful modern leaders follow to be engaging, ethical and authentic managers who get the best from their teams.

Want to be a guest on Leading with integrity: Leadership talk? Send David Hatch a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/david-hatch-leadingwithintegrity

Podcast hosted by David Hatch (distributed via Ausha).

Hosted on Ausha. See ausha.co/privacy-policy for more information.

About Leading with integrity: Leadership talk

Learn the crucial strategies, mindsets, and practical steps that successful modern leaders follow to be engaging, ethical and authentic managers who get the best from their teams.

Want to be a guest on Leading with integrity: Leadership talk? Send David Hatch a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/david-hatch-leadingwithintegrity

Podcast hosted by David Hatch (distributed via Ausha).

Hosted on Ausha. See ausha.co/privacy-policy for more information.

Embed