Description

How can a customer service mindset transform you into a better leader?

Welcome to The Heart of Leadership: A People-First Journey; a month-long exploration of people, how to best lead and support them. This month on Leading with integrity, we're focusing in on the one single aspect that is central to understanding great leadership: People.  In the first episode of the month, I'm joined by customer satisfaction expert Pierre Bauzée, and he will be talking us through the secrets and pitfalls of customer service, how it can benefit a business or team, generally sharing his considerable wisdom, and we even found time to chat about the surprising similarities between good leadership and good customer service.

Thanks for listening to this episode of Leading with integrity: Leadership talk. Don't forget to visit www.leadernotaboss.com and sign up for the Integrity Leaders community! Or contact me directly with any questions: https://www.linkedin.com/in/davidhatch-leadernotaboss/             

To find out more about Pierre, you can find his website and LinkedIn info. below:

https://www.beyondsatisfaction.co.uk/ 

https://www.linkedin.com/in/pierre-bauzee-233b058b/ 

#HumbleLeadership #CustomerSatisfaction #LeaderNotABoss #GrowthMindset #TeamworkMakesTheDreamWork #Teamwork #Leadingwithintegrity #podcast #leadershippodcast

Hosted by Ausha. See ausha.co/privacy-policy for more information.