Description
When a third party shows up, everyone sits up straighter. In today's episode, Scott and Caitlin dive into the psychology behind why outside perspective is so powerful in assessments.
And there's a surprising part to all of this -- while teams easily spot their weaknesses, they're often blind to their biggest strengths. Scott shares how one assessment led to 500% growth when they helped a client realize they had a massive advantage they were treating as "ordinary." Plus, Scott and Caitlin share the subtle importance of why they use letter grades instead of percentages (nobody wants to argue about 84 versus 85!)
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