Many professional associations across the country provide resources and opportunities for companies to network, connect, learn, and ultimately help each other scale their businesses. These groups have opened the doors for underrepresented groups to join the pest control industry and to pursue a professional career where they feel supported and included. These incredible changes motivated Allie Allen (https://www.linkedin.com/in/allisontaiseyallen/) to join the National Pest Management Association (https://www.npmapestworld.org/), where she focuses on memberships and certifications. She joins us at our Ignite 2024 booth to share the story of her professional journey, her passion for memberships, and why she thinks more women should enter the pest control industry. Join us as we discuss: [3:39] How networking makes the industry better [05:54] Why association memberships are important [09:48] Why more women need to enter the pest control industry Check out these resources we mentioned during the podcast: National Pest Management Association (https://www.npmapestworld.org/) Pest World (https://www.npmapestworld.org/attend/industry-events-calendar/pestworld-2024/) ServicePro (https://www.servicepro.solutions/) FieldRoutes (https://www.fieldroutes.com/) You can find this interview and many more by subscribing to Pest in Class on Apple Podcasts (https://podcasts.apple.com/gb/podcast/field-famous/id1672665453), on Spotify (https://open.spotify.com/show/0xgfGTzqcCflFqwa3e1F0T?si=3727553614b145fd), or here (https://www.fieldroutes.com/resources/podcast).  Listening on a desktop & can’t see the links? Just search for Pest in Class in your favorite podcast player. Hosted by Ausha. See ausha.co/privacy-policy for more information.

In this episode, we chat with Brianna Neerland (https://www.linkedin.com/in/breannaneerland/), Operations Manager at Kwik Kill Pest Control (https://kwikkill.net/) in Wisconsin. Brianna shares her journey from biotechnology to pest control, along with her passion for making operations run smoothly. Brianna highlights the importance of efficient routing, automation, and clear communication with clients to keep a pest control business running strong. She also tells some great, relatable stories, including a memorable DIY pest control mishap. Join us as we discuss:  04:43 Pivoting from biotech to pest control 08:11 The importance of routing optimization for efficiency 15:19 DIY pest control horror stories You can find this interview and many more by subscribing to Pest in Class on Apple Podcasts (https://podcasts.apple.com/gb/podcast/field-famous/id1672665453), on Spotify (https://open.spotify.com/show/0xgfGTzqcCflFqwa3e1F0T?si=3727553614b145fd), or here (https://www.fieldroutes.com/resources/podcast).  Listening on a desktop & can’t see the links? Just search for Pest in Class in your favorite podcast player. Hosted by Ausha. See ausha.co/privacy-policy for more information.

Ryan Englin (https://www.linkedin.com/in/ryanenglin/) truly understands how challenging it can be to recruit qualified people. He knows that if business owners want someone to look at them as their next potential employer, they need to make sure that the company appeals to them and meets them where they’re at.They also need to understand what resonates with the different generations out there in the market who are actively looking for a career and adjust their approach and messaging accordingly.As the CEO of Core Matters (https://corematters.com/), Ryan and his team are on a mission to help companies in the trades hire the right talent faster and in a way that’s mutually beneficial. He stops by to share his experiences with us, discuss what business owners should be mindful of when recruiting, and talk about how to appeal to candidates from different generations.Join us as we discuss:[04:19] The different generations of talent and what resonates with them[12:35] How to appeal to the younger generation[21:11] The importance of being seen and heard within the companyCheck out these resources we mentioned during the podcast:Core Matters (https://corematters.com/)Titans of the Trades Podcast (https://corematters.com/podcasts/)FieldRoutes (https://www.fieldroutes.com/)You can find this interview and many more by subscribing to Pest in Class on Apple Podcasts (https://podcasts.apple.com/gb/podcast/field-famous/id1672665453), on Spotify (https://open.spotify.com/show/0xgfGTzqcCflFqwa3e1F0T?si=3727553614b145fd), or here (https://www.fieldroutes.com/resources/podcast). Listening on a desktop & can’t see the links? Just search for Pest in Class in your favorite podcast player. Hosted by Ausha. See ausha.co/privacy-policy for more information.

Scaling a small business is always challenging. Sometimes, “winging it” feels like the best tactic that a growing team can do. But what about when a party like private equity enters the picture? Those investors want to see more concrete processes that can be scaled and don’t rely on knowledge that only resides in various minds across the company. Laura Gergle (https://www.linkedin.com/in/learnwithlaura/), VP of Project Management at Pest & Termite Consultants (https://www.pestandtermiteconsultants.com/) in Raleigh, NC, tells us how effective project management and documentation of processes and initiatives isn’t just healthy for your business. Effective planning will make your company more attractive to outsiders looking to invest.  Join us as we discuss:   [10:14] Why project management makes a difference to private equity  [23:50] How project management factors into culture  [37:19] Areas that require a different project management approach Check out these resources we mentioned during the podcast: Professional Women In Pest Management (https://www.npmapestworld.org/engage/interest-groups/pwipm/) You can find this interview and many more by subscribing to Pest in Class on Apple Podcasts (https://podcasts.apple.com/gb/podcast/field-famous/id1672665453), on Spotify (https://open.spotify.com/show/0xgfGTzqcCflFqwa3e1F0T?si=3727553614b145fd), or here (https://www.fieldroutes.com/resources/podcast).  Listening on a desktop & can’t see the links? Just search for Pest in Class in your favorite podcast player. Hosted by Ausha. See ausha.co/privacy-policy for more information.

Anyone in sales will tell you that managing a large team spread across different locations and time zones is no small feat. You need to lead and guide them so that they meet and exceed quotas and improve continuously.With the rapid advancement of artificial intelligence (AI) and other technology, sales teams are now able to improve how they work in ways that were previously unthinkable.This positive disruption motivated Gavin Janis (https://www.linkedin.com/in/gavin-janis-157250179/)to make the transition from being a user to a trainer of high-performing sales teams at Siro (https://www.siro.ai/).He joins us to share the incredible story of his professional journey and how Siro helps record and transcribe face-to-face conversations to unlock missing revenue for sales teams in the pest control industry.Join us as we discuss:[07:35] An introduction to Siro and the platform’s mission[11:12] How Siro is used to train sales teams and help them to improve[27:46] Success stories from companies that are using the platformCheck out these resources we mentioned during the podcast:Siro (https://www.siro.ai/)FieldRoutes (https://www.fieldroutes.com/)You can find this interview and many more by subscribing to Pest in Class on Apple Podcasts (https://podcasts.apple.com/gb/podcast/field-famous/id1672665453), on Spotify (https://open.spotify.com/show/0xgfGTzqcCflFqwa3e1F0T?si=3727553614b145fd), or here (https://www.fieldroutes.com/resources/podcast).Listening on a desktop & can’t see the links? Just search for Pest in Class in your favorite podcast player. Hosted by Ausha. See ausha.co/privacy-policy for more information.

Get ready for an electrifying episode as we bring you the best insights straight from the floor of Ignite 2024, the must-attend event for pest control professionals in Orlando, Florida.  We’re diving deep into the future of business operations with cutting-edge AI integrations, game-changing software strategies, and powerful automation techniques that can elevate any pest control business.  Whether you’re looking to optimize your team’s efficiency, leverage AI for smarter decision-making, or streamline your daily operations, this episode is packed with actionable tips.  Don’t miss out on these rapid-fire interviews that will ignite your passion and spark innovation in your pest control operations! Join us as we discuss: [00:27] Fun feedback from a first-time Ignite visitor [9:58] Exciting AI-powered phone system solutions [20:56] Practical advice from a 10-year FieldRoutes user [30:07] Best business practices from a FieldRoutes coach Connect with our guests: Kendra Snyder (https://www.linkedin.com/in/kendralsnyder/), General Manager at Quest Termite and Pest Control (https://questpest.com/) Raymond Kidwell (https://www.linkedin.com/in/raymond-kidwell-51a5b1a/), Director Of Business Development at Voice for Pest (https://www.voiceforpest.com/) Cliff Killingsworth (https://www.linkedin.com/in/cliffkillingsworth/), Owner of ENSEC Pest & Lawn (https://www.ensec.net/) Bill Goins (https://www.linkedin.com/in/bill-goins-jr/), Customer Service Specialist & Operations Manager at Pest SOS Sales & Office Solutions (https://www.pest-sos.com/) You can find this interview and many more by subscribing to Pest in Class on Apple Podcasts (https://podcasts.apple.com/gb/podcast/field-famous/id1672665453), on Spotify (https://open.spotify.com/show/0xgfGTzqcCflFqwa3e1F0T?si=3727553614b145fd), or here (https://www.fieldroutes.com/resources/podcast).  Listening on a desktop & can’t see the links? Just search for Pest in Class in your favorite podcast player. Hosted by Ausha. See ausha.co/privacy-policy for more information.

Eric Scherzinger (https://www.linkedin.com/in/eric-scherzinger/) and Kurt Scherzinger (https://www.linkedin.com/in/kurt-scherzinger-a-c-e-b856b211/) know that taking over a multigenerational business comes with its own set of challenges.  They knew that in order to scale sustainably, it had to start with a shift in mindset and the way that the business operated.  As members of the senior management of Scherzinger Pest Control (https://stopzbugs.com/), Eric and Kurt are on a mission to help homeowners get rid of their bug problems. They stop by to share their professional journey with us and highlight the challenges of working in a family business.  They also provide advice for those planning to join a multigenerational business, how to create a good work culture, and how to ensure a smooth transition to another software.  Join us as we discuss: [11:16] The challenges of taking over a family business [21:05] Key elements that contribute to a great work culture [28:26] Advice for those going into a multigenerational business Check out these resources we mentioned during the podcast: Scherzinger Pest Control (https://stopzbugs.com/) EOS (https://www.eosworldwide.com/what-is-eos) FieldRoutes (https://www.fieldroutes.com/) You can find this interview and many more by subscribing to Pest in Class on Apple Podcasts (https://podcasts.apple.com/gb/podcast/field-famous/id1672665453), on Spotify (https://open.spotify.com/show/0xgfGTzqcCflFqwa3e1F0T?si=3727553614b145fd), or here (https://www.fieldroutes.com/resources/podcast).  Listening on a desktop & can’t see the links? Just search for Pest in Class in your favorite podcast player. Hosted by Ausha. See ausha.co/privacy-policy for more information.

In a male-dominated industry like pest control, engagements with customers tend to be very impersonal and transactional.These circumstances motivated Suzy Rayner (https://www.linkedin.com/in/suzy-rayner-b293b9256/) to lead with empathy when she interacts with customers so that she can meet them where they are.She joins us on this episode of Pest in Class to share her story of incredible resilience and how she turned the adversities she faced in her personal life into a strength. Suzy also talks about how she started her company, Valkyrie Pest Solutions (https://valkyriepest.ca/), and why she uses a trauma-informed lens when engaging with customers.Join us as we discuss:[06:00] How Suzy improved the customer experience[21:57] Why it’s crucial to use a “trauma-informed lens” with customers[34:35] The importance of gender diversity in pest controlCheck out these resources we mentioned during the podcast:Valkyrie Pest Solutions (https://valkyriepest.ca/)FieldRoutes (https://www.fieldroutes.com/)You can find this interview and many more by subscribing to Pest in Class on Apple Podcasts (https://podcasts.apple.com/gb/podcast/field-famous/id1672665453), on Spotify (https://open.spotify.com/show/0xgfGTzqcCflFqwa3e1F0T?si=3727553614b145fd), or here (https://www.fieldroutes.com/resources/podcast). Listening on a desktop & can’t see the links? Just search for Pest in Class in your favorite podcast player. Hosted by Ausha. See ausha.co/privacy-policy for more information.

As an avid outdoorsman, Sam Taggart (https://www.linkedin.com/in/sam-taggart-27256962/), Founder and CEO of D2D Experts (https://thed2dexperts.com/?utm_source=google&utm_medium=cpc&utm_campaign=%2A%2ALP+-+TM&utm_term=d2d%20experts&gad_source=1&gclid=CjwKCAjw1emzBhB8EiwAHwZZxbhFtKrKZv7ZgamapeZlUcSeHbu_fjduD9A029g0Y9qytgQqADAlXBoC1qcQAvD_BwE), compares door-to-door sales to his love for snowboarding.That’s because Sam believes that while most people will certainly fail in the beginning, it’s those who overcome their fear of rejection and persevere who will become master salespeople.He highlights the importance of perseverance through adversity, a reasonable recruitment model, and robust training programs for sales success.Join us as we discuss:[8:02] Why you need to have faith in your product[16:49] Recruiting tips for door-to-door salespeople[28:30] How to help struggling employees[37:55] Healthy ways of dealing with successCheck out these resources we mentioned during the podcast:The D2D Podcast with Sam Taggart (https://open.spotify.com/show/03SuBLNgj9wDVgD0yZqYum)ABC'$ of Closing: Experts' Secrets to Closing More Deals in Door-to-Door Sales (https://www.amazon.com/ABC-Closing-Experts-Secrets-Deals/dp/B07YDS7SQ3/ref=sr_1_1?dib=eyJ2IjoiMSJ9.13ZRWKjfTEau6aohtjUh2mrjveNrsaFkw_vFvLZgHQdJDgfqXPGidzp6ilkc6Dt_R4otXOXkPmIYClftyFQZCoIQcuI77x3n8-YqYM0eRh-hkPReWg5K8gm2jJQPceU4gtctMliuwGfjeafXaDjOTPxfAkvOMcwHiLDmsAtbncBskPg4VNx1S_c2hbIRsVH0o1lXHn3t1A49o-0NQV4j5TRuRR3cq2vpHADflqifclA.uhxxpOs0iXjyDAMUriaV33UpeXMI44AGmm6XNROphC0&dib_tag=se&qid=1719344666&refinements=p_27%3ASam+Taggart&s=books&sr=1-1)You can find this interview and many more by subscribing to FieldFamous on Apple Podcasts (https://podcasts.apple.com/gb/podcast/field-famous/id1672665453), on Spotify (https://open.spotify.com/show/0xgfGTzqcCflFqwa3e1F0T?si=3727553614b145fd), or here (https://www.fieldroutes.com/resources/podcast). Listening on a desktop & can’t see the links? Just search for FieldFamous in your favorite podcast player. Hosted by Ausha. See ausha.co/privacy-policy for more information.

Meet Rian (https://www.linkedin.com/in/rian-goins-3652a1224/) and Noelle Goins (https://www.linkedin.com/in/noelle-bellinghausen/), the dynamic husband-and-wife team behind Los Angeles-based Get Goins Pest Control (https://getgoinspestcontrol.com/).Ryan and Noelle's passion extends beyond their business; they are actively involved in industry organizations and are the driving force behind the Keep It Goins Foundation (https://keepitgoins.org/), a nonprofit that provides essential pest care services to those in need. The Goins emphasize the importance of authenticity, creativity, and community-focused values in their business and social media presence, making pest control both approachable and engaging.Join us as we discuss:[06:49] Being a married couple in pest control[22:03] The importance of building trust with clients[27:49] Lessons from the first year[46:14] Giving back with The Keep It Goin FoundationCheck out these resources we mentioned during the podcast:Final Cut Pro (https://www.apple.com/final-cut-pro/)Adobe (https://www.adobe.com/)American Black Film Festival (https://www.abff.com/)PCOC (https://pcoc.org/)Women in Pest Control (https://womeninpestcontrol.wixsite.com/website)NPMA (https://www.npmapestworld.org/)JAG - Jobs for America’s Graduates (https://jag.org/)Make A Wish Foundation (https://wish.org/)Keep it Goins Foundation (https://keepitgoins.org/)The Out Goins (https://www.theoutgoins.com/)You can find this interview and many more by subscribing to Pest in Class on Apple Podcasts (https://podcasts.apple.com/gb/podcast/field-famous/id1672665453), on Spotify (https://open.spotify.com/show/0xgfGTzqcCflFqwa3e1F0T?si=3727553614b145fd), or here (https://www.fieldroutes.com/resources/podcast).Listening on a desktop & can’t see the links? Just search for Pest in Class in your favorite podcast player. Hosted by Ausha. See ausha.co/privacy-policy for more information.