PhiLab Podcast

EN - Case Study: 211 & A.I.│Judy Shum & Dave Montague

26min | 06/14/2023

Description

This week, we talk about the implications of implementing Artificial Intelligence (AI) at 211.

My guests are…

Judy Shum – National Director, 211 and Community Partnerships at United Way/ Centraide Canada
Dave Montague - Director, Information Resources and Technology Findhelp Information Services/211 Central

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FOR MORE INFORMATION:

211:
- Website
Judy Shum:
- LinkedIn
Dave Montague:
- LinkedIn
PhiLab Project & Special Edition
- Emergency Response Partnerships: The Critical Role Played by 211 Organizations in Canada During the COVID-19 Pandemic
- July 2023: Philanthropy and AI
Articles & Blog Posts:
Technological Definitions:
- Artificial Intelligence
- Natural Language Processing (NLP)

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PHILAB

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PRODUCTION TEAM

Katherine Mac Donald – Head of production
Léonie Poulin – Co-Producer, Researcher & Editor
Joey Mac Intosh – Co-Producer & Host

Suggestions, comments, questions?

Let us know what you think at philab@uqam.ca !

Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

About PhiLab Podcast

Dans le but de mieux comprendre la scène philanthropique au Canada, Philab s’est mis comme défi de créer un balado qui explore les vastes étendus de ce domaine d’étude. Nous toucherons à d’innombrables sujets sous forme de discussions et d’interviews avec des chercheur.e.s et professionnel.le.s de renom provenant des quatre coins du globe.

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In an effort to better understand the philanthropic scene in Canada, Philab has set the challenge to create a podcast that will cover everything related to this field. We will deal with a variety of topics in the form of discussions and interviews with researchers and professionals from the philanthropic world. This podcast is for anyone who wants to learn more about philanthropy, specifically philanthropy in Canada.

Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

About PhiLab Podcast

Dans le but de mieux comprendre la scène philanthropique au Canada, Philab s’est mis comme défi de créer un balado qui explore les vastes étendus de ce domaine d’étude. Nous toucherons à d’innombrables sujets sous forme de discussions et d’interviews avec des chercheur.e.s et professionnel.le.s de renom provenant des quatre coins du globe.

---

In an effort to better understand the philanthropic scene in Canada, Philab has set the challenge to create a podcast that will cover everything related to this field. We will deal with a variety of topics in the form of discussions and interviews with researchers and professionals from the philanthropic world. This podcast is for anyone who wants to learn more about philanthropy, specifically philanthropy in Canada.

Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

Description

This week, we talk about the implications of implementing Artificial Intelligence (AI) at 211.

My guests are…

Judy Shum – National Director, 211 and Community Partnerships at United Way/ Centraide Canada
Dave Montague - Director, Information Resources and Technology Findhelp Information Services/211 Central

---

FOR MORE INFORMATION:

211:
- Website
Judy Shum:
- LinkedIn
Dave Montague:
- LinkedIn
PhiLab Project & Special Edition
- Emergency Response Partnerships: The Critical Role Played by 211 Organizations in Canada During the COVID-19 Pandemic
- July 2023: Philanthropy and AI
Articles & Blog Posts:
Technological Definitions:
- Artificial Intelligence
- Natural Language Processing (NLP)

---

PHILAB

---

PRODUCTION TEAM

Katherine Mac Donald – Head of production
Léonie Poulin – Co-Producer, Researcher & Editor
Joey Mac Intosh – Co-Producer & Host

Suggestions, comments, questions?

Let us know what you think at philab@uqam.ca !

Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

About PhiLab Podcast

Dans le but de mieux comprendre la scène philanthropique au Canada, Philab s’est mis comme défi de créer un balado qui explore les vastes étendus de ce domaine d’étude. Nous toucherons à d’innombrables sujets sous forme de discussions et d’interviews avec des chercheur.e.s et professionnel.le.s de renom provenant des quatre coins du globe.

---

In an effort to better understand the philanthropic scene in Canada, Philab has set the challenge to create a podcast that will cover everything related to this field. We will deal with a variety of topics in the form of discussions and interviews with researchers and professionals from the philanthropic world. This podcast is for anyone who wants to learn more about philanthropy, specifically philanthropy in Canada.

Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

About PhiLab Podcast

Dans le but de mieux comprendre la scène philanthropique au Canada, Philab s’est mis comme défi de créer un balado qui explore les vastes étendus de ce domaine d’étude. Nous toucherons à d’innombrables sujets sous forme de discussions et d’interviews avec des chercheur.e.s et professionnel.le.s de renom provenant des quatre coins du globe.

---

In an effort to better understand the philanthropic scene in Canada, Philab has set the challenge to create a podcast that will cover everything related to this field. We will deal with a variety of topics in the form of discussions and interviews with researchers and professionals from the philanthropic world. This podcast is for anyone who wants to learn more about philanthropy, specifically philanthropy in Canada.

Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

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