#430 - The Science of Hiring: Dr. Michael Neal’s Proven Approach to Staffing Excellence

26min | 01/21/2025

Description

Looking to connect with a community of physician podcasters? We provide the tools, connections, and resources you need to amplify your voice and grow your audience. Be part of something exciting as we prepare to launch. Join the Doctor Podcast Network today!

—---------

How can healthcare practices improve their hiring processes to ensure long-term success?

In this episode, Dr. Michael Neal discusses innovative hiring strategies with host Dr. Bradley Block. Dr. Neal explains that traditional hiring based on instinct often results in poor outcomes, as healthcare professionals prioritize empathy over suitability. His system identifies candidates’ natural strengths and talents through psychometric testing, automated screening, and video interviews, ensuring a 97% success rate.

Dr. Neal’s process avoids resumes and instead evaluates applicants on learning speed, stress management, and communication. He also highlights the importance of swift hiring decisions to secure high-performing candidates ("A players"). He advises removing underperformers ("C players") and matching roles to individuals’ strengths for staff retention.

BIO

Dr. Michael Neal is a practicing optometrist based in rural Hawley, Pennsylvania, and the founder and CEO of Build My Team. In 2018, he founded the company to address hiring challenges in his own practice, modeling it on the hiring processes of organizations like Disney and The Four Seasons. Build My Team now serves over eight healthcare professions across 40 states and Canada, helping practices hire based on candidates' natural strengths and talents to build high-performing teams.

Website:

https://www.buildmyteam.com/

Socials:

https://web.facebook.com/BuildMyTeamCompany/?_rdc=1&_rdr#

https://www.linkedin.com/in/dr-michael-neal

Dr Bradley Block bio:
https://www.physiciansguidetodoctoring.com/media

Did you know…

You can also be a guest on our show? Please email me at brad@physiciansguidetodoctoring.com to connect or visit www.physiciansguidetodoctoring.com to learn more about the show!

Socials:

@physiciansguidetodoctoring on FB

@physicianguidetodoctoring on YouTube

@physiciansguide on Instagram and Twitter

Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow!

Disclaimer:

This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance.

Hosted on Ausha. See ausha.co/privacy-policy for more information.

About Succeed in Medicine

Was your training enough to handle everything physician life demands? From lawsuits to leadership, career decisions to challenging conversations, balancing the personal with the professional — not enough was addressed in medical school, residency or fellowship. This show fills those gaps so you can live up to the expectations that come with the white coat — not just in the exam room, but in all the places your MD follows you. Your host, Dr. Bradley Block, a private practice ENT, is right there with you — navigating the same challenges and bringing in world-class guests to teach, as he puts it, “everything we should have been learning while we were memorizing Kreb’s cycle.” With nearly 500 episodes and close to half a million downloads, Brad has built a trusted space where physicians come for brass-tacks, immediately-applicable advice. You don’t need another certification. You need a podcast that covers personal finance, private practice, side-gigs, main-gigs, reacting to bad reviews, misinformation, social media, charting, parenting, communicating, negotiating, leading, managing, teaching, learning and what to do when someone yells, “Is there a doctor on board?”

Hosted on Ausha. See ausha.co/privacy-policy for more information.

About Succeed in Medicine

Was your training enough to handle everything physician life demands? From lawsuits to leadership, career decisions to challenging conversations, balancing the personal with the professional — not enough was addressed in medical school, residency or fellowship. This show fills those gaps so you can live up to the expectations that come with the white coat — not just in the exam room, but in all the places your MD follows you. Your host, Dr. Bradley Block, a private practice ENT, is right there with you — navigating the same challenges and bringing in world-class guests to teach, as he puts it, “everything we should have been learning while we were memorizing Kreb’s cycle.” With nearly 500 episodes and close to half a million downloads, Brad has built a trusted space where physicians come for brass-tacks, immediately-applicable advice. You don’t need another certification. You need a podcast that covers personal finance, private practice, side-gigs, main-gigs, reacting to bad reviews, misinformation, social media, charting, parenting, communicating, negotiating, leading, managing, teaching, learning and what to do when someone yells, “Is there a doctor on board?”

Hosted on Ausha. See ausha.co/privacy-policy for more information.

Description

Looking to connect with a community of physician podcasters? We provide the tools, connections, and resources you need to amplify your voice and grow your audience. Be part of something exciting as we prepare to launch. Join the Doctor Podcast Network today!

—---------

How can healthcare practices improve their hiring processes to ensure long-term success?

In this episode, Dr. Michael Neal discusses innovative hiring strategies with host Dr. Bradley Block. Dr. Neal explains that traditional hiring based on instinct often results in poor outcomes, as healthcare professionals prioritize empathy over suitability. His system identifies candidates’ natural strengths and talents through psychometric testing, automated screening, and video interviews, ensuring a 97% success rate.

Dr. Neal’s process avoids resumes and instead evaluates applicants on learning speed, stress management, and communication. He also highlights the importance of swift hiring decisions to secure high-performing candidates ("A players"). He advises removing underperformers ("C players") and matching roles to individuals’ strengths for staff retention.

BIO

Dr. Michael Neal is a practicing optometrist based in rural Hawley, Pennsylvania, and the founder and CEO of Build My Team. In 2018, he founded the company to address hiring challenges in his own practice, modeling it on the hiring processes of organizations like Disney and The Four Seasons. Build My Team now serves over eight healthcare professions across 40 states and Canada, helping practices hire based on candidates' natural strengths and talents to build high-performing teams.

Website:

https://www.buildmyteam.com/

Socials:

https://web.facebook.com/BuildMyTeamCompany/?_rdc=1&_rdr#

https://www.linkedin.com/in/dr-michael-neal

Dr Bradley Block bio:
https://www.physiciansguidetodoctoring.com/media

Did you know…

You can also be a guest on our show? Please email me at brad@physiciansguidetodoctoring.com to connect or visit www.physiciansguidetodoctoring.com to learn more about the show!

Socials:

@physiciansguidetodoctoring on FB

@physicianguidetodoctoring on YouTube

@physiciansguide on Instagram and Twitter

Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow!

Disclaimer:

This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance.

Hosted on Ausha. See ausha.co/privacy-policy for more information.

About Succeed in Medicine

Was your training enough to handle everything physician life demands? From lawsuits to leadership, career decisions to challenging conversations, balancing the personal with the professional — not enough was addressed in medical school, residency or fellowship. This show fills those gaps so you can live up to the expectations that come with the white coat — not just in the exam room, but in all the places your MD follows you. Your host, Dr. Bradley Block, a private practice ENT, is right there with you — navigating the same challenges and bringing in world-class guests to teach, as he puts it, “everything we should have been learning while we were memorizing Kreb’s cycle.” With nearly 500 episodes and close to half a million downloads, Brad has built a trusted space where physicians come for brass-tacks, immediately-applicable advice. You don’t need another certification. You need a podcast that covers personal finance, private practice, side-gigs, main-gigs, reacting to bad reviews, misinformation, social media, charting, parenting, communicating, negotiating, leading, managing, teaching, learning and what to do when someone yells, “Is there a doctor on board?”

Hosted on Ausha. See ausha.co/privacy-policy for more information.

About Succeed in Medicine

Was your training enough to handle everything physician life demands? From lawsuits to leadership, career decisions to challenging conversations, balancing the personal with the professional — not enough was addressed in medical school, residency or fellowship. This show fills those gaps so you can live up to the expectations that come with the white coat — not just in the exam room, but in all the places your MD follows you. Your host, Dr. Bradley Block, a private practice ENT, is right there with you — navigating the same challenges and bringing in world-class guests to teach, as he puts it, “everything we should have been learning while we were memorizing Kreb’s cycle.” With nearly 500 episodes and close to half a million downloads, Brad has built a trusted space where physicians come for brass-tacks, immediately-applicable advice. You don’t need another certification. You need a podcast that covers personal finance, private practice, side-gigs, main-gigs, reacting to bad reviews, misinformation, social media, charting, parenting, communicating, negotiating, leading, managing, teaching, learning and what to do when someone yells, “Is there a doctor on board?”

Hosted on Ausha. See ausha.co/privacy-policy for more information.

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