Succeed in Medicine

Harnessing the Power of Pause in Patient Conversations with Dr. Matt Abrahams

32min | 04/23/2024

Description

—- 👋

This episode is sponsored by Heidi Health. A FREE FOREVER, feature-rich & compliant AI Scribe, developed carefully for all healthcare providers. If you’re already paying for an AI Scribe, swap to Heidi for FREE, and they’ll credit what you’re already paying towards Heidi Pro. Heidi is your AI resident. Use Heidi for free & revolutionize the way you provide care.

—- 👋

This episode is also sponsored by Pattern Life. Protect what matters most today. Disability insurance simplified.

Dr. Matt Abrahams, a communication expert with extensive experience in teaching and coaching, joins us to discuss the intricacies of effective speaking under pressure. His insights are particularly valuable for medical professionals who often face the challenge of delivering complex information spontaneously. Dr. Abrahams emphasizes the importance of preparation, empathy, and strategic pauses in communication to enhance understanding and patient care.

Bio

Dr. Matt Abrahams is a renowned communication expert, author, and educator with decades of experience. He serves as a lecturer in organizational behavior at Stanford University's Graduate School of Business. Dr. Abrahams specializes in strategic communication and effective virtual presenting, helping individuals excel in high-pressure speaking situations through actionable techniques.

Key Highlights and Timestamps

00:02.67: Introduction of Dr. Matt Abraham and the theme of the episode.

00:49.802: Dr. Abraham emphasizes the challenge of being put on the spot and how preparation can help.

01:29.96: Gratitude expressed for the opportunity to share insights.

02:04.778: Discussion on balancing scripted content with agility in conversations.

03:43.47: Techniques for making medical explanations accessible and engaging.

05:00.91: Strategies for incorporating patient feedback into healthcare communication.

07:23.726: Mention of tools like Well-Prept to improve patient understanding before visits.

09:13.55: Tips on handling situations where pre-appointment preparation isn't possible.

10:23.5: Advice on getting back on track when conversations veer off course.

12:16.43: Dr. Abraham speaks on the importance of structure in communication to aid clear thinking.

Did ya know…

You can also be a guest on our show? Please email me at brad@physiciansguidetodoctoring.com to connect or visit www.physiciansguidetodoctoring.com to learn more about the show!

Socials:

@physiciansguidetodoctoring on FB

@physicianguidetodoctoring on YouTube

@physiciansguide on Instagram and Twitter

Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow!

Disclaimer:

This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance.

Hosted on Ausha. See ausha.co/privacy-policy for more information.

About Succeed in Medicine

Was your training enough to handle everything physician life demands? From lawsuits to leadership, career decisions to challenging conversations, balancing the personal with the professional — not enough was addressed in medical school, residency or fellowship. This show fills those gaps so you can live up to the expectations that come with the white coat — not just in the exam room, but in all the places your MD follows you. Your host, Dr. Bradley Block, a private practice ENT, is right there with you — navigating the same challenges and bringing in world-class guests to teach, as he puts it, “everything we should have been learning while we were memorizing Kreb’s cycle.” With nearly 500 episodes and close to half a million downloads, Brad has built a trusted space where physicians come for brass-tacks, immediately-applicable advice. You don’t need another certification. You need a podcast that covers personal finance, private practice, side-gigs, main-gigs, reacting to bad reviews, misinformation, social media, charting, parenting, communicating, negotiating, leading, managing, teaching, learning and what to do when someone yells, “Is there a doctor on board?”