In this episode of The Chair, I sat down with Marc Jacobs, a governance expert with a deep background in intercultural management and organisational transformation.

Together, we explore how organisational culture acts as an invisible force.

Marc shares insights into the iceberg model of governance, the importance of cultural intelligence in global organisations, and why boards often acknowledge culture… but rarely act on it.

A rich conversation about what truly drives organisational behaviour, and how to surface what lies beneath.

I’m Najia, founder of Colibri Advisory.

I help boards and executive teams turn strategy into action by building governance frameworks that drive growth, empower leaders, and inspire confidence.

TIMELINE

00:00 - Introduction

00:58 Adapting to Customer Work Styles

03:16 Holistic Governance and Culture Integration

07:02 Organizational Culture Measurement Tools

11:22 Cultural Differences in Decision-Making

16:02 Legal Trust: Civil vs Common Law

19:16 "Partnering Must-Haves Discussion"

21:23 Transitioning from Startup to Scale-Up

24:11 Embrace Diverse Mindsets

Hosted on Ausha. See ausha.co/privacy-policy for more information.