What happens when a former lawyer walks out of a high-end jewelry store and into a tattoo parlor—and realizes neither is the right fit? You get Studs—a game-changing brand that’s reinventing the ear piercing and jewelry experience for a new generation of consumers.

In this episode of The Retail Pilot, we sit down with Anna Harman, co-founder and CEO of Studs, to explore how she went from litigation and asset management to building one of the most profitable and experiential brick-and-mortar concepts in retail. With over 30 locations and sky-high four-wall profits, Studs is challenging legacy brands and tattoo shops alike with its safe, stylish, and millennial-friendly approach to ear piercing.

Anna shares insights on:

• Her unlikely journey from law school to launching Studs

• The “aha” moment that sparked the idea

• What makes Studs profitable from day one

• The real competitors (hint: it’s not who you think)

• How she applies startup and retail incubator lessons to build a brand with soul

• Why lab-grown diamonds and curated collabs are driving Gen Z and millennial loyalty

• Her transparent, feedback-forward leadership style and how it shapes team culture
  

Whether you're a brand builder, founder, retail executive, or just love a good reinvention story, this episode is packed with tactical gems and inspiring takeaways.

Ready to reimagine what retail can look like when experience comes first? Follow, rate, and share this episode with a friend and if you’re curious about where to get pierced next, check out studs.com to explore their latest studio openings.

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