How we think drives how we act and what we produce. It is rare that the specifics of this statement is addressed in how we shape change project consulting. What is your leaders’ mindset about the project and its end-users? How are the inevitable emotional reactions to the change dealt with? What is the level of receptivity to new information that impacts project success? Opening this discussion with project sponsors and teams is key to setting up a project for success. Your own mindset is also at play. The Mindset Quadrant episode explores all of this and guides you to know what Mindset questions to ask and how to use the data you receive for project success.

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