Description
Empathy, diversity, & valuing the consumer are all at the core of why many big banks are losing out to smaller financial institutions. For too long, banking staples have put profit over the consumer experience and people are taking notice.
Bradley Leimer, Founder of Unconventional Ventures, joins the show to discuss pain points for traditional banks and strategies to adopt a new empathetic approach.
What we talked about:
- Going Beyond Good in Financial Services
- Opportunities of Innovating w/ Empathy for Financial Brands
- Inclusivity & Losing Community in Big Banking
- How to Be Profitable w/ Purpose
- Roadblocks for Financial Brands to Adopt a Consumer-First Approach
- Actionable Step for the Listeners
Check out these resources we mentioned during the podcast:
- Beyond Good by Theodora Lau & Bradley Leimer
- Kendrascott.com
- One Vision Podcast
- Bradley’s Twitter
- Bradley@Unconventionalventures.com
To hear more interviews like this one, subscribe to Banking On Digital Growth on Apple Podcasts, Spotify, or your preferred podcast platform.
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