Dear Bri: Community Strategy, Fiascos, and Drama

How do I stop being the main source of value in my community without letting it fall apart? With Pia Silva, founder of No BS Agency Mastery

36min | 07/08/2025

Description

In this episode, we’re hearing from Burnt Out and Bound by Dependency. Our letter today deals with the exhausting dynamic where you're the one person everyone is dependent upon for value in the community, and how to shift away from that.

To better help Burnt Out and Bound by Dependency, I invited Pia Silva as my guest expert. She's the founder of the No BS Agency Mastery community, which has been running since 2021. During that time she managed to leave the place where she was the main source of value and develop community leaders to also provide value.

So, tune in for lessons on how to transition between platforms, reset expectations, gracefully deal with internal drama, and leadership development done the right way.

In this episode:

(03:23) The communitea: Burnt Out and Bound by Dependency’s letter

(04:56) Pia's No BS Agency Mastery community

(06:08) Transitioning from Facebook to Circle and resetting expectations

(12:33) How Pia developed her star students into leaders and support coaches

(16:37) The compensation model for Pia's community leaders

(17:53) Gracefully handling an issue with a misaligned leader

(23:49) The importance of honesty and transparency within your community

(25:52) Find your ideal vision for your community and work backwards

(27:32) How Pia is scaling her community while maintaining the feeling of intimacy

Resources Mentioned:

🎧 Get the Badass Your Brand audiobook.

❤️ Sign up for Heartbeat. Bri’s recommended all-in-one community platform.

💛 Join Ember. The place for go-getter community creators building community-powered businesses.

Pia Silva

🖥️ Website

📱 LinkedIn

🎙️ Podcast

Bri Leever

🖥️ Website

📩 Newsletter

📹 Youtube

📱LinkedIn

And before you go…

💜 Leave a review on Apple Podcasts

💚 Leave a review on Spotify

That helps the podcast more than you know and I deeply appreciate it. 🙏

Want your story to be next? Submit an anonymous letter about your community conundrum, fiasco, drama, or other dilemma here.

*Dear Bri is produced by Ideablossoms.

Hosted on Ausha. See ausha.co/privacy-policy for more information.

About Dear Bri: Community Strategy, Fiascos, and Drama

Welcome to Dear Bri, an advice column for community conundrums, fiascos, and drama! In each episode, host and community strategist Bri Leever invites a guest community expert to respond to an anonymous letter from a real-life community creator in distress.

From online community-building mishaps to community engagement tactics gone awry, this podcast delivers relatable stories and sound community strategy for navigating the chaos of digital communities—all with empathy, expertise, and a touch of drama.

The mission? Helping community managers and community creators feel a little less crazy and a lot less alone while building thriving brand communities.

You're in the right place if you are...

🐣 Community Curious:

Creators or brands exploring the benefits of a community-powered business. Learn the fundamentals of community strategy for online businesses, and discover how to build an online community from scratch.

🐥 Community Hatchlings:

Newcomers to community building seeking guidance and support. Get tips on how to grow a paid community, avoid common mistakes in community building, and build trust through smart community roles and responsibilities.

🦅 Senior Community Folks:

Seasoned pros facing complex dilemmas. Explore topics like managing community drama, setting boundaries in digital communities, and advanced community retention strategies.

Dear Bri combines relatable storytelling with expert community strategy, making it a unique and valuable resource for community managers and creators. Episodes provide the most up-to-date community management practices, common mistakes to avoid in community building, the best community engagement tactics I've seen, tips on setting boundaries and building trust in online communities, and of course, a touch of community drama to keep things interesting and fun!

Community creators listening to Dear Bri will feel a little less alone in the important work of community building and a whole lot less crazy as each episode normalizes and provides strategic insights for some of the toughest online community scenarios.

Whether you're curious about building a community, just starting out, or a seasoned professional looking for advanced advice, Dear Bri has something for you. Episodes drop weekly on Tuesday. Hit the follow button so you don't miss out!

Hosted on Ausha. See ausha.co/privacy-policy for more information.

About Dear Bri: Community Strategy, Fiascos, and Drama

Welcome to Dear Bri, an advice column for community conundrums, fiascos, and drama! In each episode, host and community strategist Bri Leever invites a guest community expert to respond to an anonymous letter from a real-life community creator in distress.

From online community-building mishaps to community engagement tactics gone awry, this podcast delivers relatable stories and sound community strategy for navigating the chaos of digital communities—all with empathy, expertise, and a touch of drama.

The mission? Helping community managers and community creators feel a little less crazy and a lot less alone while building thriving brand communities.

You're in the right place if you are...

🐣 Community Curious:

Creators or brands exploring the benefits of a community-powered business. Learn the fundamentals of community strategy for online businesses, and discover how to build an online community from scratch.

🐥 Community Hatchlings:

Newcomers to community building seeking guidance and support. Get tips on how to grow a paid community, avoid common mistakes in community building, and build trust through smart community roles and responsibilities.

🦅 Senior Community Folks:

Seasoned pros facing complex dilemmas. Explore topics like managing community drama, setting boundaries in digital communities, and advanced community retention strategies.

Dear Bri combines relatable storytelling with expert community strategy, making it a unique and valuable resource for community managers and creators. Episodes provide the most up-to-date community management practices, common mistakes to avoid in community building, the best community engagement tactics I've seen, tips on setting boundaries and building trust in online communities, and of course, a touch of community drama to keep things interesting and fun!

Community creators listening to Dear Bri will feel a little less alone in the important work of community building and a whole lot less crazy as each episode normalizes and provides strategic insights for some of the toughest online community scenarios.

Whether you're curious about building a community, just starting out, or a seasoned professional looking for advanced advice, Dear Bri has something for you. Episodes drop weekly on Tuesday. Hit the follow button so you don't miss out!

Hosted on Ausha. See ausha.co/privacy-policy for more information.

Description

In this episode, we’re hearing from Burnt Out and Bound by Dependency. Our letter today deals with the exhausting dynamic where you're the one person everyone is dependent upon for value in the community, and how to shift away from that.

To better help Burnt Out and Bound by Dependency, I invited Pia Silva as my guest expert. She's the founder of the No BS Agency Mastery community, which has been running since 2021. During that time she managed to leave the place where she was the main source of value and develop community leaders to also provide value.

So, tune in for lessons on how to transition between platforms, reset expectations, gracefully deal with internal drama, and leadership development done the right way.

In this episode:

(03:23) The communitea: Burnt Out and Bound by Dependency’s letter

(04:56) Pia's No BS Agency Mastery community

(06:08) Transitioning from Facebook to Circle and resetting expectations

(12:33) How Pia developed her star students into leaders and support coaches

(16:37) The compensation model for Pia's community leaders

(17:53) Gracefully handling an issue with a misaligned leader

(23:49) The importance of honesty and transparency within your community

(25:52) Find your ideal vision for your community and work backwards

(27:32) How Pia is scaling her community while maintaining the feeling of intimacy

Resources Mentioned:

🎧 Get the Badass Your Brand audiobook.

❤️ Sign up for Heartbeat. Bri’s recommended all-in-one community platform.

💛 Join Ember. The place for go-getter community creators building community-powered businesses.

Pia Silva

🖥️ Website

📱 LinkedIn

🎙️ Podcast

Bri Leever

🖥️ Website

📩 Newsletter

📹 Youtube

📱LinkedIn

And before you go…

💜 Leave a review on Apple Podcasts

💚 Leave a review on Spotify

That helps the podcast more than you know and I deeply appreciate it. 🙏

Want your story to be next? Submit an anonymous letter about your community conundrum, fiasco, drama, or other dilemma here.

*Dear Bri is produced by Ideablossoms.

Hosted on Ausha. See ausha.co/privacy-policy for more information.

About Dear Bri: Community Strategy, Fiascos, and Drama

Welcome to Dear Bri, an advice column for community conundrums, fiascos, and drama! In each episode, host and community strategist Bri Leever invites a guest community expert to respond to an anonymous letter from a real-life community creator in distress.

From online community-building mishaps to community engagement tactics gone awry, this podcast delivers relatable stories and sound community strategy for navigating the chaos of digital communities—all with empathy, expertise, and a touch of drama.

The mission? Helping community managers and community creators feel a little less crazy and a lot less alone while building thriving brand communities.

You're in the right place if you are...

🐣 Community Curious:

Creators or brands exploring the benefits of a community-powered business. Learn the fundamentals of community strategy for online businesses, and discover how to build an online community from scratch.

🐥 Community Hatchlings:

Newcomers to community building seeking guidance and support. Get tips on how to grow a paid community, avoid common mistakes in community building, and build trust through smart community roles and responsibilities.

🦅 Senior Community Folks:

Seasoned pros facing complex dilemmas. Explore topics like managing community drama, setting boundaries in digital communities, and advanced community retention strategies.

Dear Bri combines relatable storytelling with expert community strategy, making it a unique and valuable resource for community managers and creators. Episodes provide the most up-to-date community management practices, common mistakes to avoid in community building, the best community engagement tactics I've seen, tips on setting boundaries and building trust in online communities, and of course, a touch of community drama to keep things interesting and fun!

Community creators listening to Dear Bri will feel a little less alone in the important work of community building and a whole lot less crazy as each episode normalizes and provides strategic insights for some of the toughest online community scenarios.

Whether you're curious about building a community, just starting out, or a seasoned professional looking for advanced advice, Dear Bri has something for you. Episodes drop weekly on Tuesday. Hit the follow button so you don't miss out!

Hosted on Ausha. See ausha.co/privacy-policy for more information.

About Dear Bri: Community Strategy, Fiascos, and Drama

Welcome to Dear Bri, an advice column for community conundrums, fiascos, and drama! In each episode, host and community strategist Bri Leever invites a guest community expert to respond to an anonymous letter from a real-life community creator in distress.

From online community-building mishaps to community engagement tactics gone awry, this podcast delivers relatable stories and sound community strategy for navigating the chaos of digital communities—all with empathy, expertise, and a touch of drama.

The mission? Helping community managers and community creators feel a little less crazy and a lot less alone while building thriving brand communities.

You're in the right place if you are...

🐣 Community Curious:

Creators or brands exploring the benefits of a community-powered business. Learn the fundamentals of community strategy for online businesses, and discover how to build an online community from scratch.

🐥 Community Hatchlings:

Newcomers to community building seeking guidance and support. Get tips on how to grow a paid community, avoid common mistakes in community building, and build trust through smart community roles and responsibilities.

🦅 Senior Community Folks:

Seasoned pros facing complex dilemmas. Explore topics like managing community drama, setting boundaries in digital communities, and advanced community retention strategies.

Dear Bri combines relatable storytelling with expert community strategy, making it a unique and valuable resource for community managers and creators. Episodes provide the most up-to-date community management practices, common mistakes to avoid in community building, the best community engagement tactics I've seen, tips on setting boundaries and building trust in online communities, and of course, a touch of community drama to keep things interesting and fun!

Community creators listening to Dear Bri will feel a little less alone in the important work of community building and a whole lot less crazy as each episode normalizes and provides strategic insights for some of the toughest online community scenarios.

Whether you're curious about building a community, just starting out, or a seasoned professional looking for advanced advice, Dear Bri has something for you. Episodes drop weekly on Tuesday. Hit the follow button so you don't miss out!

Hosted on Ausha. See ausha.co/privacy-policy for more information.

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