Every SaaS founder wants product-market fit as fast as possible. But early on, people aren’t buying your product—they’re buying you.

In this episode of Indie Board Session, Pascal sits down with Jung Kim, founder of Klipy.ai, to unpack what actually drives traction in the earliest stages of a SaaS company. Jung shares the real story behind Klipy.ai’s evolution—from an automatic CRM for small businesses to a sales execution platform—and why constant iteration is not a failure, but a requirement.

Jung breaks down how founders should think about sales execution before scale, where AI meaningfully helps (and where it doesn’t), and what signals truly indicate product-market fit beyond vanity metrics. He also explains why relationships, referrals, and traffic matter more than traditional marketing early on—and why human judgment still beats AI when it comes to building trust and closing deals.

In this episode, we cover:

✅ Why early-stage SaaS is sold on founder credibility, not features

✅ How to identify the real problem your sales process is failing to solve

✅ Where AI improves execution — and where it can’t replace human judgment

✅ The metrics that matter before scale and fundraising

✅ Why founders should think about exits, responsibility, and business design much earlier than they do (and raise money or not with the end outcome in mind)

From founder-led sales to AI realism, this conversation is a grounded look at what it actually takes to build a SaaS that earns trust, finds traction, and sets itself up for long-term outcomes — not just short-term hype.

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