Anne Marie Stephen, President of Street Fight and Founder of the Retail Innovation Lounge, and Steve Robinson, former CMO of Chick-fil-A and author were together for a conversation at our latest marketing assembly. The two discuss how technology is being integrated into marketing strategies and how Chick-fil-A was able to transition to stay ahead of the curve in this transformation. The company is well known for their emphasis on customer satisfaction and Steve shares some stories of the path to its success.

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