Description
Hosted on Ausha. See ausha.co/privacy-policy for more information.
Description
Hosted on Ausha. See ausha.co/privacy-policy for more information.
465 episodes


Dr. Linda Street is a board-certified Maternal-Fetal Medicine Specialist and Life Coach who focuses specifically on Physician Negotiations. She is the Founder & CEO of Simply Street MD Negotiation Coaching where she helps female physicians take charge of their lives and negotiate for the salary they deserve. She lives and breathes to close the gender gap, starting with you! She also hosts the Simply Worth It podcast where she discusses physician contract negotiations. Find her at www.simplystreetmd.com (http://www.simplystreetmd.com/) We start out discussing how it is critical to change your mindset when you finish your training. You have been the toilet paper on someone’s shoe for the last decade and now you’re the prize, so negotiate like it. One of her main points is that you’ll never know what you can get unless you ask. Negotiation isn’t a zero-sum game with a winner and a loser, so there is no reason for it to be an adversarial relationship. It is about finding a way to work together. And think about your priorities – it isn’t just about money. Are you burned out and need a change of pace? or looking to supplement your income? Then maybe locum tenens is for you. Reach out to www.doctorpodcastnetwork.com/locumstory (http://www.doctorpodcastnetwork.com/locumstory) to learn more. Visit www.physiciansguidetodoctoring.com (http://www.physiciansguidetodoctoring.com/) to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer: This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted on Ausha. See ausha.co/privacy-policy for more information.
33min | Published on September 22, 2021


Jen Barna, MD, is a board-certified practicing radiologist, and founder and CEO of DocWorking, a company that helps physicians achieve their best in life and medicine by providing expert coaching, courses, and other resources in the form of a subscription called DocWorking THRIVE. Jen and the two lead coaches at DocWorking, Gabriella Dennery, MD, and Master Certified Coach Jill Farmer, started DocWorking: The Whole Physician Podcast in February 2021, now ranked as a top physician podcast. I’ve had a few physician coaches on in the past, and she has come the closest to convincing me to actually get a coach myself. We discuss why she decided to start a business that revolves around coaching physicians, without actually being the coach herself, and how she got it started, her other business ventures, including Qelse (https://www.qelse.shop) an e-commerce boutique that creates designer walker/mobility bags, stroller bags and caddies. We also discuss some of her most valuable takeaways from having been coached and why an outside coach should be part of residency training. Dr. Barna’s subspecialty is breast imaging, and she practices in the northeastern US since 2006. She earned her medical degree and completed her Diagnostic Radiology residency at the University of Tennessee School of Medicine. She earned a masters degree in Molecular and Cellular Biology from Washington University in St. Louis, and her undergraduate degree from Stony Brook University in New York. Try the Deputy app for free by visiting -doctorpodcastnetwork.com/deputy (http://www.doctorpodcastnetwork.com/deputy) Visit www.physiciansguidetodoctoring.com (http://www.physiciansguidetodoctoring.com/) to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer: This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted on Ausha. See ausha.co/privacy-policy for more information.
33min | Published on September 12, 2021


Dr. Sarah Smith is a family physician and charting coach. She specializes in helping physicians with our charting backlog so we can get home on time without the looming cloud of unfinished charts and callbacks. We discuss how to add efficiency to your day by making sure you are laser focused on your patient and you aren’t finished until that chart is closed. This frees up mental space for the next patient, making that visit a bit more efficient. By the end of your morning, have a plan for how you are going to tackle callbacks. We also discuss dictation, scribes, templates, and how this is all easier said than done. She went to medical school at the University of Western Australia and has worked in primarily rural communities as a family physician, and is now in Edson, Alberta, Canada. Dr. Smith is a certified life coach and knows firsthand the experience of never being done and having unfinished charts and inboxes begging for your attention. She has hundreds of hours of experience coaching many physicians in the outpatient setting with improving their office and workplace efficiency and finding solutions to getting their work done during their clinical day. You can find her at chartingcoach.ca. To learn more — and try Deputy out for free — go to www.doctorpodcastnetwork.com/deputy (http://www.doctorpodcastnetwork.com/deputy) Visit www.physiciansguidetodoctoring.com (http://www.physiciansguidetodoctoring.com/) to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer: This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted on Ausha. See ausha.co/privacy-policy for more information.
35min | Published on September 6, 2021


Michael Reddington, CFI is a certified forensic interviewer and the President of InQuasive, Inc., a company that integrates the key components of effective non-confrontational interview techniques with current business research for executives. Using his background in forensics, and his understanding of human behavior through interrogation, Reddington teaches businesses to use the truth to their advantage. And now he’s teaching it to physicians. We first learn what a forensic interviewer is and why there should be more in the world. We talk about trust, how to gain it, keep it, and avoid losing it, mostly through how we demonstrate how we’ve been listening. Patient diagnoses are sometimes part of their identity; we talk about an approach that can help if you are about to change a long-held diagnosis and how to interrupt a patient without alienating them. Reddington received his bachelor's degree in business administration and management from Southern New Hampshire University, and received additional education on negotiation and a leadership degree from Harvard University. He has led over one thousand programs and educated over ten thousand participants from companies, government agencies and executive groups across the world. Find him at InQuasive.com. The sponsor for this week's episode is Vive Funds. Reach out to Veena and her team at Vive Funds to find out how you can be a successful investor too! Vive Funds creates opportunities for you to build your portfolio. You can find out more by visiting: www.doctorpodcastnetwork.com/vivefunds (http://www.doctorpodcastnetwork.com/vivefunds) Visit www.physiciansguidetodoctoring.com (http://www.physiciansguidetodoctoring.com/) to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer: This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted on Ausha. See ausha.co/privacy-policy for more information.
40min | Published on August 29, 2021


Jonathan Howard, MD, is double boarded in Neurology and Psychiatry and as he puts it in his Twitter profile, the author of several non-bestselling neurology textbooks. That’s not why he’s being interviewed. H wrote his own book on fallacy and errors in medicine entitled, Cognitive Errors and Diagnostic Mistakes: A Case-Based Guide to Critical Thinking in Medicine. I keep trying to interview him about the book and he keeps changing the subject! In the last interview, we discussed cognitive biases in vaccine hesitancy and used by antivaxxers and this time we talk about how biases influence how we perceive the danger that covid-19 poses to children. He teaches us about the contrast effect and why it can be used to dangerously minimize the impact of COVID on children, but how we also need to use contrast as a frame of reference when determining risk. Dr. Howard did his residency and fellowship at NYU, where he is now an associate Professor of Neurology and Psychiatry, specializing in Multiple Sclerosis. He is the neurology clerkship director and director of neurology at Bellevue. He can be found on Twitter at @JHowardBrainMD and blog articles on sciencebasedmedicine.org. (https://med.nyu.edu/neurology/) If you want to boost efficiency across your practice and make staff scheduling easier, try the Deputy app. You can try this award-winning technology for free by going to www.doctorpodcastnetwork.com/deputy (http://www.doctorpodcastnetwork.com/deputy) Visit www.physiciansguidetodoctoring.com (http://www.physiciansguidetodoctoring.com/) to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer: This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted on Ausha. See ausha.co/privacy-policy for more information.
52min | Published on August 27, 2021


Omar M. Khateeb is a marketing leader based in Silicon Valley. He actually started out going to med school before going into marketing. He has developed marketing strategies at two publicly traded surgical robotic companies through their IPOs as well as co-founded and successfully launched a consumer product for men’s fashion. Having successfully crowdfunded and launched a consumer product, Omar brings his knowledge of B2C marketing through digital channels to a B2B world. His areas of focus are category design, driving adoption of new technologies, and developing strategies to channel attention towards generating demand. He is currently the head of growth at Gentem, an end-to-end billing and revenue cycle management company for physician practices. His career in marketing has made him a student of influence, so we discuss Robert Cialdini’s 7 principles of persuasion and how and why physicians should be utilizing them with our patients. These are reciprocity, scarcity, authority, commitment, consensus, likability, and unity. You can follow with Omar on Facebook, Instagram, Twitter (@OmarMKhateeb) or Youtube (Mind Loom with Omar M Khateeb). (https://www.youtube.com/channel/UCt1NrFetvobTwMB8ClcCBig) For a free billing assessment with Gentem: https://gentem.com/request-demo/ Visit www.physiciansguidetodoctoring.com (http://www.physiciansguidetodoctoring.com/) to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer: This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted on Ausha. See ausha.co/privacy-policy for more information.
50min | Published on August 18, 2021


Scott J. Allen, Ph.D., is the Dr. James S. Reid Chair in Management at John Carroll University. He is an associate professor and teaches courses in leadership, management skills, and executive communication. He is also a communications coach, consultant, author, podcast host, and entrepreneur. For almost two decades, he’s worked with clients to improve their leadership and communication skills. Maria Soriano Young, M.A. is a Communication Manager for the Chair of the Heart, Vascular, & Thoracic Institute at Cleveland Clinic. Her background includes 11 years in higher education, having taught a variety of courses at John Carroll University, including business communication and first-year writing, directed the Writing Center, and coached graduate assistants to become effective teachers. Their book, Captovation: Online Presentations by Design, is one of the first comprehensive guides to crafting, revising, and delivering online presentations that are engaging and effective. We first go through the basics of presentations and common pitfalls, like huge, packed slide decks. We then go through the intentionality of the online presentation, from staging, to vocal tonality and cadence, and various ways to keep the audience’s attention from props to the chat function to pregnant pauses and more. And we end on the challenge of the hybrid lecture. Are you coaching curious or a coach yourself looking to improve your services? Then head to doctorpodcastnetwork.com/PhysicianCoachingAlliance (https://www.doctorpodcastnetwork.com/PhysicianCoachingAlliance) to learn more. Visit www.physiciansguidetodoctoring.com (http://www.physiciansguidetodoctoring.com/) to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer: This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted on Ausha. See ausha.co/privacy-policy for more information.
52min | Published on August 8, 2021


Nate Brown is a perpetual student of the world’s greatest experiences and the people who create them. Having spent the first decade of this career managing a complex technical support environment for Occupational Health and eLearning software, Nate transitioned to Customer Experience 2015. After authoring The CX Primer (http://www.cxaccelerator.com/cxprimer), Brown was dubbed the “CX Influencer of the Year” by CloudCherry in 2019, and a top global CX thought leader by over half a dozen organizations and associations. As a passion project, Nate created CX Accelerator (http://www.cxaccelerator.com/), a first-class virtual community for Customer Experience professionals. Nate currently serves as the Chief Experience Officer for Officium Labs (https://www.officiumlabs.io/) and can be found at a variety of conferences speaking and training on the CX topics he loves. Find his podcast at Podcasts — Officium Labs (https://www.officiumlabs.io/podcasts) We discuss the brand promise – what does your brand stand for and what promise is it making and what expectations are you setting? He teaches us about the peak-end rule. Your patients will remember the first and last impressions most, so what are you doing to maximize their experience at those key points. When his daughter had surgery at Vanderbilt, they were given a “journey map,” so they’d know what their day was going to look like and this concept could be applied to many of our patients’ journeys. Lastly, with a coming “great resignation,” what we can do to create a culture of appreciation within our practices. This week's sponsor is Advice Media. Don’t delay booking your demo today for a $60 Amazon Gift Card and some awesome insight on how to improve your digital presence, go to www.doctorpodcastnetwork.com/advicemedia (http://www.doctorpodcastnetwork.com/advicemedia) Visit www.physiciansguidetodoctoring.com (http://www.physiciansguidetodoctoring.com/) to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer: This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted on Ausha. See ausha.co/privacy-policy for more information.
58min | Published on August 5, 2021


Dr. Jeff Bailet is president and chief executive officer of Altais, a subsidiary of Blue Shield of California. Altais was formed to help physicians and their practices reduce administrative burden, spend more time with patients, and improve access to quality, affordable health care. Dr. Bailet has more than 25 years of healthcare leadership experience having served as executive vice president of Blue Shield of California’s Health Care Quality and Affordability division, executive vice president at Aurora Health Care and President of Aurora Health Care Medical Group and CMO of PacMed Clinics, a multispecialty medical group in Seattle. He also currently chairs the federal Physician-Focused Payment Model Technical Advisory Committee (PTAC), established by the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA). Like me, he’s a board-certified otolaryngologist having completed residency at UCLA and holds a master of science with concentration in Environmental Health. Given his breadth of leadership experience, we discuss how he arrived there, advice he’d give up and comers and then broader questions like where he’d like to see change about the US healthcare system and why physicians need a seat at the table. We also talk about trends physician practices, why smaller practices are good for patients, and what to look for if you’re considering merging with a larger practice or selling your practice. As a physician, you routinely check your patients' health. But when was the last time you checked the financial health of your practice? Request your free revenue cycle assessment and learn more from today's sponsor, CareCloud, at www.doctorpodcastnetwork.com/carecloud (http://www.doctorpodcastnetwork.com/carecloud) Visit www.physiciansguidetodoctoring.com (http://www.physiciansguidetodoctoring.com/) to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer: This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted on Ausha. See ausha.co/privacy-policy for more information.
45min | Published on July 28, 2021


Jessica Elizabeth Isom, MD MPH is an early career community psychiatrist, public speaker, medical educator and consultant for diversity, equity, inclusion and antiracism projects. Dr. Isom draws on her psychiatric training and humble background to connect across differences in power, education, and perspective to foster a collaborative approach to achieving racial justice and equity in medicine and beyond. She gives us a framework for addressing racist patients, family members and guests. This is three steps and works in many situations. Call it out, leverage the institution and set a limit on the behavior. Interrupt. Educate. Set limit. She also gives us ways to address racist language from attending to attending or even trainee to attending. We also discuss when it is OK for a patient to request a physician of a certain gender or racial background Dr. Isom is currently an attending psychiatrist at Codman Square Health Center in Boston where she is providing expertise on antiracist transformation of staff and programming with a specific focus on the opioid use disorder services. She received her MD from the University of North Carolina at Chapel Hill, where she also received her MPH with a focus on public health leadership. She currently serves as a leader within the American Psychiatric Association Assembly representing Early Career Psychiatrists and has been elected to the Councilor Position for the Massachusetts Psychiatric Society. Currently, she is devoting considerable time to growing her consulting company, Vision for Equity LLC (https://www.vision4equity.com/)(vision4equity.com (http://www.vision4equity.com/)), which she intends to expand into a nationally sought out team of antiracism coaches and organizational trainers. She can be found on Twitter and Instagram at @drjessisommdmph. Are you too busy to build the professional digital presence your business needs? Then reach out to Advice Media at www.doctorpodcastnetwork.com/advicemedia (https://www.doctorpodcastnetwork.com/advicemedia). Visit www.physiciansguidetodoctoring.com (http://www.physiciansguidetodoctoring.com/) to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer: This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted on Ausha. See ausha.co/privacy-policy for more information.
39min | Published on July 20, 2021
Description
Hosted on Ausha. See ausha.co/privacy-policy for more information.
465 episodes


Dr. Linda Street is a board-certified Maternal-Fetal Medicine Specialist and Life Coach who focuses specifically on Physician Negotiations. She is the Founder & CEO of Simply Street MD Negotiation Coaching where she helps female physicians take charge of their lives and negotiate for the salary they deserve. She lives and breathes to close the gender gap, starting with you! She also hosts the Simply Worth It podcast where she discusses physician contract negotiations. Find her at www.simplystreetmd.com (http://www.simplystreetmd.com/) We start out discussing how it is critical to change your mindset when you finish your training. You have been the toilet paper on someone’s shoe for the last decade and now you’re the prize, so negotiate like it. One of her main points is that you’ll never know what you can get unless you ask. Negotiation isn’t a zero-sum game with a winner and a loser, so there is no reason for it to be an adversarial relationship. It is about finding a way to work together. And think about your priorities – it isn’t just about money. Are you burned out and need a change of pace? or looking to supplement your income? Then maybe locum tenens is for you. Reach out to www.doctorpodcastnetwork.com/locumstory (http://www.doctorpodcastnetwork.com/locumstory) to learn more. Visit www.physiciansguidetodoctoring.com (http://www.physiciansguidetodoctoring.com/) to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer: This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted on Ausha. See ausha.co/privacy-policy for more information.
33min | Published on September 22, 2021


Jen Barna, MD, is a board-certified practicing radiologist, and founder and CEO of DocWorking, a company that helps physicians achieve their best in life and medicine by providing expert coaching, courses, and other resources in the form of a subscription called DocWorking THRIVE. Jen and the two lead coaches at DocWorking, Gabriella Dennery, MD, and Master Certified Coach Jill Farmer, started DocWorking: The Whole Physician Podcast in February 2021, now ranked as a top physician podcast. I’ve had a few physician coaches on in the past, and she has come the closest to convincing me to actually get a coach myself. We discuss why she decided to start a business that revolves around coaching physicians, without actually being the coach herself, and how she got it started, her other business ventures, including Qelse (https://www.qelse.shop) an e-commerce boutique that creates designer walker/mobility bags, stroller bags and caddies. We also discuss some of her most valuable takeaways from having been coached and why an outside coach should be part of residency training. Dr. Barna’s subspecialty is breast imaging, and she practices in the northeastern US since 2006. She earned her medical degree and completed her Diagnostic Radiology residency at the University of Tennessee School of Medicine. She earned a masters degree in Molecular and Cellular Biology from Washington University in St. Louis, and her undergraduate degree from Stony Brook University in New York. Try the Deputy app for free by visiting -doctorpodcastnetwork.com/deputy (http://www.doctorpodcastnetwork.com/deputy) Visit www.physiciansguidetodoctoring.com (http://www.physiciansguidetodoctoring.com/) to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer: This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted on Ausha. See ausha.co/privacy-policy for more information.
33min | Published on September 12, 2021


Dr. Sarah Smith is a family physician and charting coach. She specializes in helping physicians with our charting backlog so we can get home on time without the looming cloud of unfinished charts and callbacks. We discuss how to add efficiency to your day by making sure you are laser focused on your patient and you aren’t finished until that chart is closed. This frees up mental space for the next patient, making that visit a bit more efficient. By the end of your morning, have a plan for how you are going to tackle callbacks. We also discuss dictation, scribes, templates, and how this is all easier said than done. She went to medical school at the University of Western Australia and has worked in primarily rural communities as a family physician, and is now in Edson, Alberta, Canada. Dr. Smith is a certified life coach and knows firsthand the experience of never being done and having unfinished charts and inboxes begging for your attention. She has hundreds of hours of experience coaching many physicians in the outpatient setting with improving their office and workplace efficiency and finding solutions to getting their work done during their clinical day. You can find her at chartingcoach.ca. To learn more — and try Deputy out for free — go to www.doctorpodcastnetwork.com/deputy (http://www.doctorpodcastnetwork.com/deputy) Visit www.physiciansguidetodoctoring.com (http://www.physiciansguidetodoctoring.com/) to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer: This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted on Ausha. See ausha.co/privacy-policy for more information.
35min | Published on September 6, 2021


Michael Reddington, CFI is a certified forensic interviewer and the President of InQuasive, Inc., a company that integrates the key components of effective non-confrontational interview techniques with current business research for executives. Using his background in forensics, and his understanding of human behavior through interrogation, Reddington teaches businesses to use the truth to their advantage. And now he’s teaching it to physicians. We first learn what a forensic interviewer is and why there should be more in the world. We talk about trust, how to gain it, keep it, and avoid losing it, mostly through how we demonstrate how we’ve been listening. Patient diagnoses are sometimes part of their identity; we talk about an approach that can help if you are about to change a long-held diagnosis and how to interrupt a patient without alienating them. Reddington received his bachelor's degree in business administration and management from Southern New Hampshire University, and received additional education on negotiation and a leadership degree from Harvard University. He has led over one thousand programs and educated over ten thousand participants from companies, government agencies and executive groups across the world. Find him at InQuasive.com. The sponsor for this week's episode is Vive Funds. Reach out to Veena and her team at Vive Funds to find out how you can be a successful investor too! Vive Funds creates opportunities for you to build your portfolio. You can find out more by visiting: www.doctorpodcastnetwork.com/vivefunds (http://www.doctorpodcastnetwork.com/vivefunds) Visit www.physiciansguidetodoctoring.com (http://www.physiciansguidetodoctoring.com/) to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer: This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted on Ausha. See ausha.co/privacy-policy for more information.
40min | Published on August 29, 2021


Jonathan Howard, MD, is double boarded in Neurology and Psychiatry and as he puts it in his Twitter profile, the author of several non-bestselling neurology textbooks. That’s not why he’s being interviewed. H wrote his own book on fallacy and errors in medicine entitled, Cognitive Errors and Diagnostic Mistakes: A Case-Based Guide to Critical Thinking in Medicine. I keep trying to interview him about the book and he keeps changing the subject! In the last interview, we discussed cognitive biases in vaccine hesitancy and used by antivaxxers and this time we talk about how biases influence how we perceive the danger that covid-19 poses to children. He teaches us about the contrast effect and why it can be used to dangerously minimize the impact of COVID on children, but how we also need to use contrast as a frame of reference when determining risk. Dr. Howard did his residency and fellowship at NYU, where he is now an associate Professor of Neurology and Psychiatry, specializing in Multiple Sclerosis. He is the neurology clerkship director and director of neurology at Bellevue. He can be found on Twitter at @JHowardBrainMD and blog articles on sciencebasedmedicine.org. (https://med.nyu.edu/neurology/) If you want to boost efficiency across your practice and make staff scheduling easier, try the Deputy app. You can try this award-winning technology for free by going to www.doctorpodcastnetwork.com/deputy (http://www.doctorpodcastnetwork.com/deputy) Visit www.physiciansguidetodoctoring.com (http://www.physiciansguidetodoctoring.com/) to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer: This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted on Ausha. See ausha.co/privacy-policy for more information.
52min | Published on August 27, 2021


Omar M. Khateeb is a marketing leader based in Silicon Valley. He actually started out going to med school before going into marketing. He has developed marketing strategies at two publicly traded surgical robotic companies through their IPOs as well as co-founded and successfully launched a consumer product for men’s fashion. Having successfully crowdfunded and launched a consumer product, Omar brings his knowledge of B2C marketing through digital channels to a B2B world. His areas of focus are category design, driving adoption of new technologies, and developing strategies to channel attention towards generating demand. He is currently the head of growth at Gentem, an end-to-end billing and revenue cycle management company for physician practices. His career in marketing has made him a student of influence, so we discuss Robert Cialdini’s 7 principles of persuasion and how and why physicians should be utilizing them with our patients. These are reciprocity, scarcity, authority, commitment, consensus, likability, and unity. You can follow with Omar on Facebook, Instagram, Twitter (@OmarMKhateeb) or Youtube (Mind Loom with Omar M Khateeb). (https://www.youtube.com/channel/UCt1NrFetvobTwMB8ClcCBig) For a free billing assessment with Gentem: https://gentem.com/request-demo/ Visit www.physiciansguidetodoctoring.com (http://www.physiciansguidetodoctoring.com/) to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer: This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted on Ausha. See ausha.co/privacy-policy for more information.
50min | Published on August 18, 2021


Scott J. Allen, Ph.D., is the Dr. James S. Reid Chair in Management at John Carroll University. He is an associate professor and teaches courses in leadership, management skills, and executive communication. He is also a communications coach, consultant, author, podcast host, and entrepreneur. For almost two decades, he’s worked with clients to improve their leadership and communication skills. Maria Soriano Young, M.A. is a Communication Manager for the Chair of the Heart, Vascular, & Thoracic Institute at Cleveland Clinic. Her background includes 11 years in higher education, having taught a variety of courses at John Carroll University, including business communication and first-year writing, directed the Writing Center, and coached graduate assistants to become effective teachers. Their book, Captovation: Online Presentations by Design, is one of the first comprehensive guides to crafting, revising, and delivering online presentations that are engaging and effective. We first go through the basics of presentations and common pitfalls, like huge, packed slide decks. We then go through the intentionality of the online presentation, from staging, to vocal tonality and cadence, and various ways to keep the audience’s attention from props to the chat function to pregnant pauses and more. And we end on the challenge of the hybrid lecture. Are you coaching curious or a coach yourself looking to improve your services? Then head to doctorpodcastnetwork.com/PhysicianCoachingAlliance (https://www.doctorpodcastnetwork.com/PhysicianCoachingAlliance) to learn more. Visit www.physiciansguidetodoctoring.com (http://www.physiciansguidetodoctoring.com/) to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer: This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted on Ausha. See ausha.co/privacy-policy for more information.
52min | Published on August 8, 2021


Nate Brown is a perpetual student of the world’s greatest experiences and the people who create them. Having spent the first decade of this career managing a complex technical support environment for Occupational Health and eLearning software, Nate transitioned to Customer Experience 2015. After authoring The CX Primer (http://www.cxaccelerator.com/cxprimer), Brown was dubbed the “CX Influencer of the Year” by CloudCherry in 2019, and a top global CX thought leader by over half a dozen organizations and associations. As a passion project, Nate created CX Accelerator (http://www.cxaccelerator.com/), a first-class virtual community for Customer Experience professionals. Nate currently serves as the Chief Experience Officer for Officium Labs (https://www.officiumlabs.io/) and can be found at a variety of conferences speaking and training on the CX topics he loves. Find his podcast at Podcasts — Officium Labs (https://www.officiumlabs.io/podcasts) We discuss the brand promise – what does your brand stand for and what promise is it making and what expectations are you setting? He teaches us about the peak-end rule. Your patients will remember the first and last impressions most, so what are you doing to maximize their experience at those key points. When his daughter had surgery at Vanderbilt, they were given a “journey map,” so they’d know what their day was going to look like and this concept could be applied to many of our patients’ journeys. Lastly, with a coming “great resignation,” what we can do to create a culture of appreciation within our practices. This week's sponsor is Advice Media. Don’t delay booking your demo today for a $60 Amazon Gift Card and some awesome insight on how to improve your digital presence, go to www.doctorpodcastnetwork.com/advicemedia (http://www.doctorpodcastnetwork.com/advicemedia) Visit www.physiciansguidetodoctoring.com (http://www.physiciansguidetodoctoring.com/) to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer: This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted on Ausha. See ausha.co/privacy-policy for more information.
58min | Published on August 5, 2021


Dr. Jeff Bailet is president and chief executive officer of Altais, a subsidiary of Blue Shield of California. Altais was formed to help physicians and their practices reduce administrative burden, spend more time with patients, and improve access to quality, affordable health care. Dr. Bailet has more than 25 years of healthcare leadership experience having served as executive vice president of Blue Shield of California’s Health Care Quality and Affordability division, executive vice president at Aurora Health Care and President of Aurora Health Care Medical Group and CMO of PacMed Clinics, a multispecialty medical group in Seattle. He also currently chairs the federal Physician-Focused Payment Model Technical Advisory Committee (PTAC), established by the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA). Like me, he’s a board-certified otolaryngologist having completed residency at UCLA and holds a master of science with concentration in Environmental Health. Given his breadth of leadership experience, we discuss how he arrived there, advice he’d give up and comers and then broader questions like where he’d like to see change about the US healthcare system and why physicians need a seat at the table. We also talk about trends physician practices, why smaller practices are good for patients, and what to look for if you’re considering merging with a larger practice or selling your practice. As a physician, you routinely check your patients' health. But when was the last time you checked the financial health of your practice? Request your free revenue cycle assessment and learn more from today's sponsor, CareCloud, at www.doctorpodcastnetwork.com/carecloud (http://www.doctorpodcastnetwork.com/carecloud) Visit www.physiciansguidetodoctoring.com (http://www.physiciansguidetodoctoring.com/) to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer: This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted on Ausha. See ausha.co/privacy-policy for more information.
45min | Published on July 28, 2021


Jessica Elizabeth Isom, MD MPH is an early career community psychiatrist, public speaker, medical educator and consultant for diversity, equity, inclusion and antiracism projects. Dr. Isom draws on her psychiatric training and humble background to connect across differences in power, education, and perspective to foster a collaborative approach to achieving racial justice and equity in medicine and beyond. She gives us a framework for addressing racist patients, family members and guests. This is three steps and works in many situations. Call it out, leverage the institution and set a limit on the behavior. Interrupt. Educate. Set limit. She also gives us ways to address racist language from attending to attending or even trainee to attending. We also discuss when it is OK for a patient to request a physician of a certain gender or racial background Dr. Isom is currently an attending psychiatrist at Codman Square Health Center in Boston where she is providing expertise on antiracist transformation of staff and programming with a specific focus on the opioid use disorder services. She received her MD from the University of North Carolina at Chapel Hill, where she also received her MPH with a focus on public health leadership. She currently serves as a leader within the American Psychiatric Association Assembly representing Early Career Psychiatrists and has been elected to the Councilor Position for the Massachusetts Psychiatric Society. Currently, she is devoting considerable time to growing her consulting company, Vision for Equity LLC (https://www.vision4equity.com/)(vision4equity.com (http://www.vision4equity.com/)), which she intends to expand into a nationally sought out team of antiracism coaches and organizational trainers. She can be found on Twitter and Instagram at @drjessisommdmph. Are you too busy to build the professional digital presence your business needs? Then reach out to Advice Media at www.doctorpodcastnetwork.com/advicemedia (https://www.doctorpodcastnetwork.com/advicemedia). Visit www.physiciansguidetodoctoring.com (http://www.physiciansguidetodoctoring.com/) to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer: This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted on Ausha. See ausha.co/privacy-policy for more information.
39min | Published on July 20, 2021