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Live Chat: Creating Better Accessibility for Greater Outcomes cover
Live Chat: Creating Better Accessibility for Greater Outcomes cover
The Higher Ed Marketer

Live Chat: Creating Better Accessibility for Greater Outcomes

Live Chat: Creating Better Accessibility for Greater Outcomes

36min |21/06/2022
Play
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undefined cover
Live Chat: Creating Better Accessibility for Greater Outcomes cover
Live Chat: Creating Better Accessibility for Greater Outcomes cover
The Higher Ed Marketer

Live Chat: Creating Better Accessibility for Greater Outcomes

Live Chat: Creating Better Accessibility for Greater Outcomes

36min |21/06/2022
Play

Description

In higher ed marketing, it is important to stand out from everyone else and create a sense of belonging for prospective students. One of the best technological tools for accomplishing this are live chat systems.  

In this episode, Ben Congleton, CEO and CoFounder at Olark, talks about his journey to live chat systems from the early days of website chat providers and how they create a more accessible, seamless journey for prospective students. 

Join us as we discuss:

  •  How live chat differs from chat bots, automation, and AI
  •  Where on your website to deploy live chat systems
  •  What are best practices for staffing a live chat system 

Description

In higher ed marketing, it is important to stand out from everyone else and create a sense of belonging for prospective students. One of the best technological tools for accomplishing this are live chat systems.  

In this episode, Ben Congleton, CEO and CoFounder at Olark, talks about his journey to live chat systems from the early days of website chat providers and how they create a more accessible, seamless journey for prospective students. 

Join us as we discuss:

  •  How live chat differs from chat bots, automation, and AI
  •  Where on your website to deploy live chat systems
  •  What are best practices for staffing a live chat system 

Share

Embed

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Description

In higher ed marketing, it is important to stand out from everyone else and create a sense of belonging for prospective students. One of the best technological tools for accomplishing this are live chat systems.  

In this episode, Ben Congleton, CEO and CoFounder at Olark, talks about his journey to live chat systems from the early days of website chat providers and how they create a more accessible, seamless journey for prospective students. 

Join us as we discuss:

  •  How live chat differs from chat bots, automation, and AI
  •  Where on your website to deploy live chat systems
  •  What are best practices for staffing a live chat system 

Description

In higher ed marketing, it is important to stand out from everyone else and create a sense of belonging for prospective students. One of the best technological tools for accomplishing this are live chat systems.  

In this episode, Ben Congleton, CEO and CoFounder at Olark, talks about his journey to live chat systems from the early days of website chat providers and how they create a more accessible, seamless journey for prospective students. 

Join us as we discuss:

  •  How live chat differs from chat bots, automation, and AI
  •  Where on your website to deploy live chat systems
  •  What are best practices for staffing a live chat system 

Share

Embed

You may also like