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#019 - Jovonia Thibert - Connecting Both Hearts and Minds: Leading with EQ and IQ cover
#019 - Jovonia Thibert - Connecting Both Hearts and Minds: Leading with EQ and IQ cover
The Pay-It-Forward Society

#019 - Jovonia Thibert - Connecting Both Hearts and Minds: Leading with EQ and IQ

#019 - Jovonia Thibert - Connecting Both Hearts and Minds: Leading with EQ and IQ

1h24 |05/11/2023
Play
undefined cover
undefined cover
#019 - Jovonia Thibert - Connecting Both Hearts and Minds: Leading with EQ and IQ cover
#019 - Jovonia Thibert - Connecting Both Hearts and Minds: Leading with EQ and IQ cover
The Pay-It-Forward Society

#019 - Jovonia Thibert - Connecting Both Hearts and Minds: Leading with EQ and IQ

#019 - Jovonia Thibert - Connecting Both Hearts and Minds: Leading with EQ and IQ

1h24 |05/11/2023
Play

Description

Jovonia Thibert, who goes by Jo, joins us to share engineering leadership lessons from her 20 years at Boeing and Amazon. In this episode, Jo shares some key lessons from her experience as a leader:

  • Great leaders show up holistically - they care about their people mentally, physically, emotionally and spiritually. Jo aims to understand where her people are at and meet them there.
  • EQ is as important as IQ. Jo strives for a balance between connecting with people (EQ) and technical expertise (IQ).
  • Zoom out and zoom in intentionally. Jo talks about the need to strategically zoom out to grasp the big picture then zoom back in on critical details. Leaders can get stuck zooming in too much and lose sight of the overall goals.
  • Create mechanisms to move fast enough. Speed is important but safety and quality are non-negotiable.
  • Develop trust and community between leaders. Jo cultivates trust with peers who sharpen each other, not compete. She wants to complement strengths, not combat over territory.
  • Hold people accountable with empathy. Regular check-ins allow Jo to understand what's really happening before acting on underperformance. The goal is learning and improvement, not punishment.

Her faith and desire to show love also shape her inclusive, compassionate leadership style.


-----

In our conversation, we mentioned several books:

------ 

Where to follow Jovonia Thibert:

LinkedIN: https://www.linkedin.com/in/jovoniathibert/

Twitter/X: https://x.com/JovoniaThibert


Where to find Romain Jourdan:

LinkedIN: https://www.linkedin.com/in/rjourdan/

Twitter/X: https://twitter.com/rjourdan_net

Website: https://www.tpifs.com



Hosted by Ausha. See ausha.co/privacy-policy for more information.

Chapters

  • Holistic Leadership: Caring for People's Well-being

    00:00

  • Introduction to the Paid Forward Society podcast

    01:18

  • Exploring the role of grocery automation at Amazon

    06:56

  • Discussing the qualities of a great leader

    10:58

  • Building the Right Team and Organizational Structure

    13:06

  • Being Intentional and Zooming In and Out

    18:11

  • Autonomy and Monthly Business Reviews for Goal Achievement

    22:24

  • Mechanisms for Early Detection of Risks and Timely Reacting

    26:14

  • Dashboards for Monitoring System Performance and Pre-indicators

    29:28

  • Being Disruptive: Late Solutions vs. Customer Problem Space

    33:04

  • Balancing Reliability and Customer Impact

    39:56

  • Navigating industry changes and market shifts

    42:35

  • Striking the right balance between employee care and accountability

    47:28

  • Addressing blatant disregard for responsibilities and team culture

    51:52

  • Numbness in the workplace and its impact on leadership

    53:11

  • Building Trust and Becoming Better Together

    01:05:14

  • Key Qualities for a Director: Strategies, Long-Term Vision, and Trust

    01:10:18

  • The Importance of EQ, Leading Other Leaders, and Specialized Knowledge

    01:13:22

  • Book recommendations and podcast discussion

    01:19:08

  • Recommendations for future interviews

    01:22:25

  • Thank you for listening and supporting the Paid Forward Society

    01:23:45

Description

Jovonia Thibert, who goes by Jo, joins us to share engineering leadership lessons from her 20 years at Boeing and Amazon. In this episode, Jo shares some key lessons from her experience as a leader:

  • Great leaders show up holistically - they care about their people mentally, physically, emotionally and spiritually. Jo aims to understand where her people are at and meet them there.
  • EQ is as important as IQ. Jo strives for a balance between connecting with people (EQ) and technical expertise (IQ).
  • Zoom out and zoom in intentionally. Jo talks about the need to strategically zoom out to grasp the big picture then zoom back in on critical details. Leaders can get stuck zooming in too much and lose sight of the overall goals.
  • Create mechanisms to move fast enough. Speed is important but safety and quality are non-negotiable.
  • Develop trust and community between leaders. Jo cultivates trust with peers who sharpen each other, not compete. She wants to complement strengths, not combat over territory.
  • Hold people accountable with empathy. Regular check-ins allow Jo to understand what's really happening before acting on underperformance. The goal is learning and improvement, not punishment.

Her faith and desire to show love also shape her inclusive, compassionate leadership style.


-----

In our conversation, we mentioned several books:

------ 

Where to follow Jovonia Thibert:

LinkedIN: https://www.linkedin.com/in/jovoniathibert/

Twitter/X: https://x.com/JovoniaThibert


Where to find Romain Jourdan:

LinkedIN: https://www.linkedin.com/in/rjourdan/

Twitter/X: https://twitter.com/rjourdan_net

Website: https://www.tpifs.com



Hosted by Ausha. See ausha.co/privacy-policy for more information.

Chapters

  • Holistic Leadership: Caring for People's Well-being

    00:00

  • Introduction to the Paid Forward Society podcast

    01:18

  • Exploring the role of grocery automation at Amazon

    06:56

  • Discussing the qualities of a great leader

    10:58

  • Building the Right Team and Organizational Structure

    13:06

  • Being Intentional and Zooming In and Out

    18:11

  • Autonomy and Monthly Business Reviews for Goal Achievement

    22:24

  • Mechanisms for Early Detection of Risks and Timely Reacting

    26:14

  • Dashboards for Monitoring System Performance and Pre-indicators

    29:28

  • Being Disruptive: Late Solutions vs. Customer Problem Space

    33:04

  • Balancing Reliability and Customer Impact

    39:56

  • Navigating industry changes and market shifts

    42:35

  • Striking the right balance between employee care and accountability

    47:28

  • Addressing blatant disregard for responsibilities and team culture

    51:52

  • Numbness in the workplace and its impact on leadership

    53:11

  • Building Trust and Becoming Better Together

    01:05:14

  • Key Qualities for a Director: Strategies, Long-Term Vision, and Trust

    01:10:18

  • The Importance of EQ, Leading Other Leaders, and Specialized Knowledge

    01:13:22

  • Book recommendations and podcast discussion

    01:19:08

  • Recommendations for future interviews

    01:22:25

  • Thank you for listening and supporting the Paid Forward Society

    01:23:45

Share

Embed

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Description

Jovonia Thibert, who goes by Jo, joins us to share engineering leadership lessons from her 20 years at Boeing and Amazon. In this episode, Jo shares some key lessons from her experience as a leader:

  • Great leaders show up holistically - they care about their people mentally, physically, emotionally and spiritually. Jo aims to understand where her people are at and meet them there.
  • EQ is as important as IQ. Jo strives for a balance between connecting with people (EQ) and technical expertise (IQ).
  • Zoom out and zoom in intentionally. Jo talks about the need to strategically zoom out to grasp the big picture then zoom back in on critical details. Leaders can get stuck zooming in too much and lose sight of the overall goals.
  • Create mechanisms to move fast enough. Speed is important but safety and quality are non-negotiable.
  • Develop trust and community between leaders. Jo cultivates trust with peers who sharpen each other, not compete. She wants to complement strengths, not combat over territory.
  • Hold people accountable with empathy. Regular check-ins allow Jo to understand what's really happening before acting on underperformance. The goal is learning and improvement, not punishment.

Her faith and desire to show love also shape her inclusive, compassionate leadership style.


-----

In our conversation, we mentioned several books:

------ 

Where to follow Jovonia Thibert:

LinkedIN: https://www.linkedin.com/in/jovoniathibert/

Twitter/X: https://x.com/JovoniaThibert


Where to find Romain Jourdan:

LinkedIN: https://www.linkedin.com/in/rjourdan/

Twitter/X: https://twitter.com/rjourdan_net

Website: https://www.tpifs.com



Hosted by Ausha. See ausha.co/privacy-policy for more information.

Chapters

  • Holistic Leadership: Caring for People's Well-being

    00:00

  • Introduction to the Paid Forward Society podcast

    01:18

  • Exploring the role of grocery automation at Amazon

    06:56

  • Discussing the qualities of a great leader

    10:58

  • Building the Right Team and Organizational Structure

    13:06

  • Being Intentional and Zooming In and Out

    18:11

  • Autonomy and Monthly Business Reviews for Goal Achievement

    22:24

  • Mechanisms for Early Detection of Risks and Timely Reacting

    26:14

  • Dashboards for Monitoring System Performance and Pre-indicators

    29:28

  • Being Disruptive: Late Solutions vs. Customer Problem Space

    33:04

  • Balancing Reliability and Customer Impact

    39:56

  • Navigating industry changes and market shifts

    42:35

  • Striking the right balance between employee care and accountability

    47:28

  • Addressing blatant disregard for responsibilities and team culture

    51:52

  • Numbness in the workplace and its impact on leadership

    53:11

  • Building Trust and Becoming Better Together

    01:05:14

  • Key Qualities for a Director: Strategies, Long-Term Vision, and Trust

    01:10:18

  • The Importance of EQ, Leading Other Leaders, and Specialized Knowledge

    01:13:22

  • Book recommendations and podcast discussion

    01:19:08

  • Recommendations for future interviews

    01:22:25

  • Thank you for listening and supporting the Paid Forward Society

    01:23:45

Description

Jovonia Thibert, who goes by Jo, joins us to share engineering leadership lessons from her 20 years at Boeing and Amazon. In this episode, Jo shares some key lessons from her experience as a leader:

  • Great leaders show up holistically - they care about their people mentally, physically, emotionally and spiritually. Jo aims to understand where her people are at and meet them there.
  • EQ is as important as IQ. Jo strives for a balance between connecting with people (EQ) and technical expertise (IQ).
  • Zoom out and zoom in intentionally. Jo talks about the need to strategically zoom out to grasp the big picture then zoom back in on critical details. Leaders can get stuck zooming in too much and lose sight of the overall goals.
  • Create mechanisms to move fast enough. Speed is important but safety and quality are non-negotiable.
  • Develop trust and community between leaders. Jo cultivates trust with peers who sharpen each other, not compete. She wants to complement strengths, not combat over territory.
  • Hold people accountable with empathy. Regular check-ins allow Jo to understand what's really happening before acting on underperformance. The goal is learning and improvement, not punishment.

Her faith and desire to show love also shape her inclusive, compassionate leadership style.


-----

In our conversation, we mentioned several books:

------ 

Where to follow Jovonia Thibert:

LinkedIN: https://www.linkedin.com/in/jovoniathibert/

Twitter/X: https://x.com/JovoniaThibert


Where to find Romain Jourdan:

LinkedIN: https://www.linkedin.com/in/rjourdan/

Twitter/X: https://twitter.com/rjourdan_net

Website: https://www.tpifs.com



Hosted by Ausha. See ausha.co/privacy-policy for more information.

Chapters

  • Holistic Leadership: Caring for People's Well-being

    00:00

  • Introduction to the Paid Forward Society podcast

    01:18

  • Exploring the role of grocery automation at Amazon

    06:56

  • Discussing the qualities of a great leader

    10:58

  • Building the Right Team and Organizational Structure

    13:06

  • Being Intentional and Zooming In and Out

    18:11

  • Autonomy and Monthly Business Reviews for Goal Achievement

    22:24

  • Mechanisms for Early Detection of Risks and Timely Reacting

    26:14

  • Dashboards for Monitoring System Performance and Pre-indicators

    29:28

  • Being Disruptive: Late Solutions vs. Customer Problem Space

    33:04

  • Balancing Reliability and Customer Impact

    39:56

  • Navigating industry changes and market shifts

    42:35

  • Striking the right balance between employee care and accountability

    47:28

  • Addressing blatant disregard for responsibilities and team culture

    51:52

  • Numbness in the workplace and its impact on leadership

    53:11

  • Building Trust and Becoming Better Together

    01:05:14

  • Key Qualities for a Director: Strategies, Long-Term Vision, and Trust

    01:10:18

  • The Importance of EQ, Leading Other Leaders, and Specialized Knowledge

    01:13:22

  • Book recommendations and podcast discussion

    01:19:08

  • Recommendations for future interviews

    01:22:25

  • Thank you for listening and supporting the Paid Forward Society

    01:23:45

Share

Embed

You may also like