Description
You’re a secretary for a little while, but you’ve been watching the technicians, and you want to give it a try.
So you become an apprentice.
You’ve been in the field for a little while, but you see a need to open a new location, and you write up a business proposal.
So you become a general manager.
As a GM, what’s the key to your success? (Other than a phenomenal work ethic and passion for the industry.)
Open-mindedness, especially in interviewing.
This is the true story of this episode’s guest, Samantha Salazar, General Manager at Rice Plumbing and Heating.
Join us as we discuss:
- Samantha’s career journey from no industry experience to management
- Expansion and opening a new location
- How she interviews, hires, and trains
- Candid experiences as a woman in the trades
Check out these resources we mentioned during the podcast:
- Business coaches - Al Levi , Tommy Mello , and Ellen Rohr
If you want to hear more stories from the trades, subscribe to Toolbox for the Trades on Apple Podcasts , Spotify , or here.
Know a business that could use a bit of muscle from ServiceTitan? Refer them here!
Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player.
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