Max and Vince are thrilled to introduce you to Mariana Machado, VP Global Cultural Transformation at Accor.
With Mariana, we will walk through the ambitious bottom-up journey of transformation that is happening around the world within Accor.
It all started 3 years ago, when she joined a small group of rebels, going on a mission to put people first and getting employees to express themselves and their needs.
Now the transformation is well alive and touched more than 200k people.
1:48, Mariana's professional story and what led her to transforming Accor.
6:23, How to create value and serve people better, authentically?
8:31, How did the transformation work?
12:30, How did Accor shift people's mindset toward more people centricity?
13:30, How did they include employees and make them change how they feel?
16:45, Where are they now in the transformation journey?
18:25, What surprised her the most in the process?
20:30, How do you empower employees to be themselves? How do improve Diversity and Inclusion?
24:17, How would she summarize key elements of the success of this transformation?
26:07, How did they measure the success of their project?
29:32, Who would she like to send a message to?
30:30, A last word to other HR professionals.
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Have a good listening!
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