Chris Fowler started his career as an in-house counsel for Volkswagen and Experian. He then made his way to BT, where he has been the Head of Major products, COO of the legal function, and, currently, General Counsel BT Technology and Transformation.

What we talked about:

- Getting up to speed on the operational side of running a legal department

- Automating basic tasks to free people up for big strategic initiatives

- Getting the most out of people and making sure they feel part of something that matters

- Advice for taking on the first 90 days as a new COO

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