To be a successful lawyer, you need to be a critical thinker and an expert communicator. But according to James Kelleher, Chief Legal Officer at Liberty Mutual Insurance, the key to success lies in being two other things as well — liked and trusted.

James knows a thing or two about building a successful law career. During 39 years at Liberty Mutual Insurance, he rose through the ranks of the legal department, starting out in coverage opinions, moving into litigation, and finally into management. Success happened because he took the risk of learning something new.

We discuss:

- Being open to taking risks

- Why he remained at Liberty Mutual Insurance for 39 years

- How the role of GC has changed over the years and will change in the future

- How technology has changed the delivery of legal services

- Pro bono initiatives

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