Ep.161: Leading from the Eye of the Storm; Staying Calm and Avoiding the Jerks, People-First Leadership, with Kristin Zhivago | Leadership cover
Ep.161: Leading from the Eye of the Storm; Staying Calm and Avoiding the Jerks, People-First Leadership, with Kristin Zhivago | Leadership cover
Leading with integrity: Leadership talk

Ep.161: Leading from the Eye of the Storm; Staying Calm and Avoiding the Jerks, People-First Leadership, with Kristin Zhivago | Leadership

Ep.161: Leading from the Eye of the Storm; Staying Calm and Avoiding the Jerks, People-First Leadership, with Kristin Zhivago | Leadership

1h13 |12/03/2025
Play
Ep.161: Leading from the Eye of the Storm; Staying Calm and Avoiding the Jerks, People-First Leadership, with Kristin Zhivago | Leadership cover
Ep.161: Leading from the Eye of the Storm; Staying Calm and Avoiding the Jerks, People-First Leadership, with Kristin Zhivago | Leadership cover
Leading with integrity: Leadership talk

Ep.161: Leading from the Eye of the Storm; Staying Calm and Avoiding the Jerks, People-First Leadership, with Kristin Zhivago | Leadership

Ep.161: Leading from the Eye of the Storm; Staying Calm and Avoiding the Jerks, People-First Leadership, with Kristin Zhivago | Leadership

1h13 |12/03/2025
Play

Description

What do you do if there's a jerk in your team (a.k.a. a toxic individual) who is having a detrimental impact on the productivity, happiness, and wellbeing of the rest of the team?

Step 1: Stay calm! And that's really a recurring theme of this episode with my latest guest, Kristin Zhivago. We discuss why leaders need to be the calm in the room, the critical role of fairness in leadership, the challenges of navigating toxic team dynamics, and her journey in sales and marketing from Silicon Valley to the High Seas.

Kristin shares her controversial opinion on sales and the shift from traditional selling to a customer-centric approach, highlights the importance of understanding buyer mindsets and explores the future of AI in the field, cautioning against automating poor practices.

A thoughtful, engaging guest with great knowledge to share, Kristin offers valuable advice for aspiring entrepreneurs, her insights on leadership, the importance of understanding customers, building a positive team culture, and Leading with Integrity.

There are also some very personal stories and experiences shared, so thank you Kristin for such a wonderful chat.

Thanks for listening/watching this episode of Leading with integrity: Leadership talk. Don't forget to visit www.leadingwithintegrity.co.uk and click the green button to sign up for the LWI: Integrity Leaders community, don't forget the discount code: HALFOFF24

Or contact me directly with any questions: https://www.linkedin.com/in/davidhatch-leadernotaboss/

To learn more about Kristin's work, here are a few links:

https://zhivagopartners.com/

https://www.facebook.com/ZhivagoPartners/

https://www.linkedin.com/in/kristinzhivago/

#CalmInTheStorm #CalmLeader #Fairness #WorkCulture #ToxicTeams #FairnessAtWork #Leadership #LeaderNotABoss #LeadingWithIntegrity #LeadershipPodcasts


The Leading with integrity: Leadership talk Podcast, hosted by David Hatch. Distributed on all major podcast platforms by Ausha.co


Happier teams are more productive teams. More productive teams make more successful businesses. If you want to be a better leader, or are struggling with engagement, happiness, or productivity 'challenges', then get in touch with David today and see how Leading with integrity can change your career, you'll find his LinkedIn profile above! Be a Leader, Not A Boss.


Hosted by Ausha. See ausha.co/privacy-policy for more information.

Chapters

  • The Importance of Fairness in Leadership

    00:00

  • Navigating Toxic Team Dynamics

    01:00

  • Kristin Zhivago: A Journey in Sales and Marketing

    03:01

  • Understanding Selling vs. Marketing

    07:58

  • The Future of AI in Sales and Marketing

    18:09

  • Advice for Aspiring Entrepreneurs

    33:06

  • The Importance of Understanding Your Customers

    37:18

  • Learning from Customer Interactions

    40:34

  • Building a Positive Team Culture

    44:24

  • The Role of Integrity in Leadership

    48:55

  • The Impact of Fairness on Employee Retention

    51:23

  • Calm Leadership in Crisis

    57:09

  • Reflections on Leadership and Personal Growth

    01:04:05

  • Leadership Heroes: Personal Inspirations

    01:07:36

Description

What do you do if there's a jerk in your team (a.k.a. a toxic individual) who is having a detrimental impact on the productivity, happiness, and wellbeing of the rest of the team?

Step 1: Stay calm! And that's really a recurring theme of this episode with my latest guest, Kristin Zhivago. We discuss why leaders need to be the calm in the room, the critical role of fairness in leadership, the challenges of navigating toxic team dynamics, and her journey in sales and marketing from Silicon Valley to the High Seas.

Kristin shares her controversial opinion on sales and the shift from traditional selling to a customer-centric approach, highlights the importance of understanding buyer mindsets and explores the future of AI in the field, cautioning against automating poor practices.

A thoughtful, engaging guest with great knowledge to share, Kristin offers valuable advice for aspiring entrepreneurs, her insights on leadership, the importance of understanding customers, building a positive team culture, and Leading with Integrity.

There are also some very personal stories and experiences shared, so thank you Kristin for such a wonderful chat.

Thanks for listening/watching this episode of Leading with integrity: Leadership talk. Don't forget to visit www.leadingwithintegrity.co.uk and click the green button to sign up for the LWI: Integrity Leaders community, don't forget the discount code: HALFOFF24

Or contact me directly with any questions: https://www.linkedin.com/in/davidhatch-leadernotaboss/

To learn more about Kristin's work, here are a few links:

https://zhivagopartners.com/

https://www.facebook.com/ZhivagoPartners/

https://www.linkedin.com/in/kristinzhivago/

#CalmInTheStorm #CalmLeader #Fairness #WorkCulture #ToxicTeams #FairnessAtWork #Leadership #LeaderNotABoss #LeadingWithIntegrity #LeadershipPodcasts


The Leading with integrity: Leadership talk Podcast, hosted by David Hatch. Distributed on all major podcast platforms by Ausha.co


Happier teams are more productive teams. More productive teams make more successful businesses. If you want to be a better leader, or are struggling with engagement, happiness, or productivity 'challenges', then get in touch with David today and see how Leading with integrity can change your career, you'll find his LinkedIn profile above! Be a Leader, Not A Boss.


Hosted by Ausha. See ausha.co/privacy-policy for more information.

Chapters

  • The Importance of Fairness in Leadership

    00:00

  • Navigating Toxic Team Dynamics

    01:00

  • Kristin Zhivago: A Journey in Sales and Marketing

    03:01

  • Understanding Selling vs. Marketing

    07:58

  • The Future of AI in Sales and Marketing

    18:09

  • Advice for Aspiring Entrepreneurs

    33:06

  • The Importance of Understanding Your Customers

    37:18

  • Learning from Customer Interactions

    40:34

  • Building a Positive Team Culture

    44:24

  • The Role of Integrity in Leadership

    48:55

  • The Impact of Fairness on Employee Retention

    51:23

  • Calm Leadership in Crisis

    57:09

  • Reflections on Leadership and Personal Growth

    01:04:05

  • Leadership Heroes: Personal Inspirations

    01:07:36

Share

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Description

What do you do if there's a jerk in your team (a.k.a. a toxic individual) who is having a detrimental impact on the productivity, happiness, and wellbeing of the rest of the team?

Step 1: Stay calm! And that's really a recurring theme of this episode with my latest guest, Kristin Zhivago. We discuss why leaders need to be the calm in the room, the critical role of fairness in leadership, the challenges of navigating toxic team dynamics, and her journey in sales and marketing from Silicon Valley to the High Seas.

Kristin shares her controversial opinion on sales and the shift from traditional selling to a customer-centric approach, highlights the importance of understanding buyer mindsets and explores the future of AI in the field, cautioning against automating poor practices.

A thoughtful, engaging guest with great knowledge to share, Kristin offers valuable advice for aspiring entrepreneurs, her insights on leadership, the importance of understanding customers, building a positive team culture, and Leading with Integrity.

There are also some very personal stories and experiences shared, so thank you Kristin for such a wonderful chat.

Thanks for listening/watching this episode of Leading with integrity: Leadership talk. Don't forget to visit www.leadingwithintegrity.co.uk and click the green button to sign up for the LWI: Integrity Leaders community, don't forget the discount code: HALFOFF24

Or contact me directly with any questions: https://www.linkedin.com/in/davidhatch-leadernotaboss/

To learn more about Kristin's work, here are a few links:

https://zhivagopartners.com/

https://www.facebook.com/ZhivagoPartners/

https://www.linkedin.com/in/kristinzhivago/

#CalmInTheStorm #CalmLeader #Fairness #WorkCulture #ToxicTeams #FairnessAtWork #Leadership #LeaderNotABoss #LeadingWithIntegrity #LeadershipPodcasts


The Leading with integrity: Leadership talk Podcast, hosted by David Hatch. Distributed on all major podcast platforms by Ausha.co


Happier teams are more productive teams. More productive teams make more successful businesses. If you want to be a better leader, or are struggling with engagement, happiness, or productivity 'challenges', then get in touch with David today and see how Leading with integrity can change your career, you'll find his LinkedIn profile above! Be a Leader, Not A Boss.


Hosted by Ausha. See ausha.co/privacy-policy for more information.

Chapters

  • The Importance of Fairness in Leadership

    00:00

  • Navigating Toxic Team Dynamics

    01:00

  • Kristin Zhivago: A Journey in Sales and Marketing

    03:01

  • Understanding Selling vs. Marketing

    07:58

  • The Future of AI in Sales and Marketing

    18:09

  • Advice for Aspiring Entrepreneurs

    33:06

  • The Importance of Understanding Your Customers

    37:18

  • Learning from Customer Interactions

    40:34

  • Building a Positive Team Culture

    44:24

  • The Role of Integrity in Leadership

    48:55

  • The Impact of Fairness on Employee Retention

    51:23

  • Calm Leadership in Crisis

    57:09

  • Reflections on Leadership and Personal Growth

    01:04:05

  • Leadership Heroes: Personal Inspirations

    01:07:36

Description

What do you do if there's a jerk in your team (a.k.a. a toxic individual) who is having a detrimental impact on the productivity, happiness, and wellbeing of the rest of the team?

Step 1: Stay calm! And that's really a recurring theme of this episode with my latest guest, Kristin Zhivago. We discuss why leaders need to be the calm in the room, the critical role of fairness in leadership, the challenges of navigating toxic team dynamics, and her journey in sales and marketing from Silicon Valley to the High Seas.

Kristin shares her controversial opinion on sales and the shift from traditional selling to a customer-centric approach, highlights the importance of understanding buyer mindsets and explores the future of AI in the field, cautioning against automating poor practices.

A thoughtful, engaging guest with great knowledge to share, Kristin offers valuable advice for aspiring entrepreneurs, her insights on leadership, the importance of understanding customers, building a positive team culture, and Leading with Integrity.

There are also some very personal stories and experiences shared, so thank you Kristin for such a wonderful chat.

Thanks for listening/watching this episode of Leading with integrity: Leadership talk. Don't forget to visit www.leadingwithintegrity.co.uk and click the green button to sign up for the LWI: Integrity Leaders community, don't forget the discount code: HALFOFF24

Or contact me directly with any questions: https://www.linkedin.com/in/davidhatch-leadernotaboss/

To learn more about Kristin's work, here are a few links:

https://zhivagopartners.com/

https://www.facebook.com/ZhivagoPartners/

https://www.linkedin.com/in/kristinzhivago/

#CalmInTheStorm #CalmLeader #Fairness #WorkCulture #ToxicTeams #FairnessAtWork #Leadership #LeaderNotABoss #LeadingWithIntegrity #LeadershipPodcasts


The Leading with integrity: Leadership talk Podcast, hosted by David Hatch. Distributed on all major podcast platforms by Ausha.co


Happier teams are more productive teams. More productive teams make more successful businesses. If you want to be a better leader, or are struggling with engagement, happiness, or productivity 'challenges', then get in touch with David today and see how Leading with integrity can change your career, you'll find his LinkedIn profile above! Be a Leader, Not A Boss.


Hosted by Ausha. See ausha.co/privacy-policy for more information.

Chapters

  • The Importance of Fairness in Leadership

    00:00

  • Navigating Toxic Team Dynamics

    01:00

  • Kristin Zhivago: A Journey in Sales and Marketing

    03:01

  • Understanding Selling vs. Marketing

    07:58

  • The Future of AI in Sales and Marketing

    18:09

  • Advice for Aspiring Entrepreneurs

    33:06

  • The Importance of Understanding Your Customers

    37:18

  • Learning from Customer Interactions

    40:34

  • Building a Positive Team Culture

    44:24

  • The Role of Integrity in Leadership

    48:55

  • The Impact of Fairness on Employee Retention

    51:23

  • Calm Leadership in Crisis

    57:09

  • Reflections on Leadership and Personal Growth

    01:04:05

  • Leadership Heroes: Personal Inspirations

    01:07:36

Share

Embed

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