Description
Hosted on Ausha. See ausha.co/privacy-policy for more information.
Description
Hosted on Ausha. See ausha.co/privacy-policy for more information.
278 episodes


Vertical integration can transform your business without expanding geographically. Branden Dickey (https://www.linkedin.com/in/brandendickey/), CEO at LocalRoofs (https://localroofs.com/) and Owner of Conejo Heating, Air, Plumbing, and Electrical (https://www.conejoservices.com/), mastered strategic growth by identifying multiple opportunities in every home serviced. From rebranding interior fixtures as household billboards to carefully choosing integration pathways, Branden boosted Conejo's revenue from $1.2 million to a projected $40 million within a 30-mile radius. In this episode, he discusses maintaining efficiency at scale, leveraging community trust, and why precise measurement drives exceptional growth and profitability. Join us as we discuss: [10:08] How every new vertical in your business acts as an “interior billboard” in your customers’ homes [18:33] Bringing a new level of professionalism to the roofing industry [28:13] Why contractors need to adopt an efficiency mindset and measure everything [39:28] How ServiceTitan streamlines workflows in multiple business verticals You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts (https://podcasts.apple.com/us/podcast/toolbox-for-the-trades/id1503078938), on Spotify (https://open.spotify.com/show/76wMZ1SJV4OAql9HzbnQ87?si=85dc59f7c6e244b2), or here (https://www.servicetitan.com/podcast). Register for Pantheon 2025 - see you in Anaheim! (https://pantheon.servicetitan.com/E1qa8V?rt=VaEbMI8SokmIjX6QgMESMQ&RefId=Podcast) Prometheus Award Nominations (https://www.servicetitan.com/company/titans-for-change?UTM_medium=earned&utm_source=podcast) Know a business that could use a bit of muscle from ServiceTitan? Refer them here! (https://www.servicetitan.com/referrals) Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player. Hosted on Ausha. See ausha.co/privacy-policy for more information.
54min | Published on July 29, 2025


Are your job applicants ghosting you? Can anything be done to stop it? In this episode, we talk with Carlos del Pozo (https://www.linkedin.com/in/carlosmdelpozo/), Co-founder of Team Engine (https://www.teamengine.io/), about what is really holding companies back from building strong, reliable teams in the trades. Drawing on his experience as both an Army officer and entrepreneur, Carlos shares practical strategies to streamline the recruiting process, reduce turnover, and build a more competitive workforce. Join us as we discuss: [5:39] The #1 hiring bottleneck of failing to follow up fast [13:01] Why your job description is a marketing tool [20:25] The future of recruiting and hiring in the age of AI You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts (https://podcasts.apple.com/us/podcast/toolbox-for-the-trades/id1503078938), on Spotify (https://open.spotify.com/show/76wMZ1SJV4OAql9HzbnQ87?si=85dc59f7c6e244b2), or here (https://www.servicetitan.com/podcast). Register for Pantheon 2025 - see you in Anaheim! (https://pantheon.servicetitan.com/E1qa8V?rt=VaEbMI8SokmIjX6QgMESMQ&RefId=Podcast) Prometheus Award Nominations (https://www.servicetitan.com/company/titans-for-change?UTM_medium=earned&utm_source=podcast) Know a business that could use a bit of muscle from ServiceTitan? Refer them here! (https://www.servicetitan.com/referrals) Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player. Hosted on Ausha. See ausha.co/privacy-policy for more information.
25min | Published on July 15, 2025


Strategic partnerships can make the difference between stagnation and explosive growth. Joe Delaney (https://www.linkedin.com/in/joe-delaney-042139134/), Jordan Dubin (https://www.linkedin.com/in/jordan-dubin-3350a8143/), and Sean Slazyk (https://www.linkedin.com/in/sean-slazyk-3104a6a8/), Cofounders of Guild Garage Group (https://guildgaragegroup.com/) and Galaxy Service Partners (https://galaxyservicepartners.com/), join us to reveal how collaboration and strategic alignment transformed their residential and commercial garage door businesses. Learn how data transparency, shared best practices, and clearly defined roles empower local businesses to reach new heights. Discover how partnerships provide not just short-term wins but lasting generational wealth, deep industry expertise, and robust support systems that sustain continuous growth. Join us as we discuss: [3:14] Why industry diversity in the trades is so attractive to outside partners [18:22] The integration process in a strategic partnership and operational responsibilities [35:00] Standardizing CRMs for data tracking and KPI benchmarking [43:02] How the Guild and Guardian partnership model helps owners build generational wealth You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts (https://podcasts.apple.com/us/podcast/toolbox-for-the-trades/id1503078938), on Spotify (https://open.spotify.com/show/76wMZ1SJV4OAql9HzbnQ87?si=85dc59f7c6e244b2), or here (https://www.servicetitan.com/podcast). Register for Pantheon 2025 - see you in Anaheim! (https://pantheon.servicetitan.com/E1qa8V?rt=VaEbMI8SokmIjX6QgMESMQ&RefId=Podcast) Prometheus Award Nominations (https://www.servicetitan.com/company/titans-for-change?UTM_medium=earned&utm_source=podcast) Know a business that could use a bit of muscle from ServiceTitan? Refer them here! (https://www.servicetitan.com/referrals) Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player. Hosted on Ausha. See ausha.co/privacy-policy for more information.
59min | Published on July 8, 2025


Are you staying ahead of the trends shaping the trades? In this episode, we talk with Alec Stevanovski (https://www.linkedin.com/in/alec-stevanovski-85363015a/), Editor at Homepros (https://homepros.news/), the digital media outlet bringing sharp, real-time reporting to home services professionals. We dig into rising equipment costs, supply chain pressures, and how 2025’s tariff landscape is hitting the contractor’s bottom line. Plus, Alec offers a refreshingly grounded take on private equity in the industry and explains why so many contractors are tuning out the noise and doubling down on the fundamentals. Join us as we discuss: [6:38] The economy: HVAC price hikes, tariffs, and refrigerant costs [11:47] Rising material costs and the data behind consumer sentiment [17:46] Private equity in the trades: trends, timelines, and what’s next Check out these resources we mentioned during the podcast: ServiceTitan Pantheon 2025 (https://pantheon.servicetitan.com/event/2025/home) You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts (https://podcasts.apple.com/us/podcast/toolbox-for-the-trades/id1503078938), on Spotify (https://open.spotify.com/show/76wMZ1SJV4OAql9HzbnQ87?si=85dc59f7c6e244b2), or here (https://www.servicetitan.com/podcast). Know a business that could use a bit of muscle from ServiceTitan? Refer them here! (https://www.servicetitan.com/referrals) Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player. Hosted on Ausha. See ausha.co/privacy-policy for more information.
28min | Published on July 1, 2025


Operational excellence is a key focus for Steven Harper (https://www.linkedin.com/in/steven-harper-a539195a/), President and CEO at Spectrum Building Services of America (https://www.spectrumbsa.com/). It's a philosophy that fuels his leadership style, his approach to customer service, and his strategic vision for long-term business success. Steven joins us for our final Green and Clean episode to share how lessons from powerhouse brands like Disney and FedEx shaped his leadership journey, why building a people-first company culture is non-negotiable, and why cash flow management is the true lifeline for any service business. Join us as we discuss: [3:25] How 25-plus years of experience have influenced Steven’s customer service philosophy [10:53] Cash management strategies for struggling business owners [15:50] Culture building and scaling within the commercial cleaning industry Check out these resources we mentioned during the podcast: Aspire (https://www.youraspire.com/?utm_campaign=toolboxforthetrades&utm_source=shownotes&utm_medium=podcast&utm_content=e230) CEO Life Lessons (https://www.linkedin.com/company/ceo-life-lessons/?viewAsMember=true) You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts (https://podcasts.apple.com/us/podcast/toolbox-for-the-trades/id1503078938), on Spotify (https://open.spotify.com/show/76wMZ1SJV4OAql9HzbnQ87?si=85dc59f7c6e244b2), or here (https://www.servicetitan.com/podcast). Register for Pantheon 2025 - see you in Anaheim! (https://pantheon.servicetitan.com/E1qa8V?rt=VaEbMI8SokmIjX6QgMESMQ&RefId=Podcast) Prometheus Award Nominations (https://www.servicetitan.com/company/titans-for-change?UTM_medium=earned&utm_source=podcast) Know a business that could use a bit of muscle from ServiceTitan? Refer them here! (https://www.servicetitan.com/referrals) Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player. Hosted on Ausha. See ausha.co/privacy-policy for more information.
28min | Published on June 24, 2025


Family business transformation takes on a whole new meaning when Tiffany Martin Peters (https://www.linkedin.com/in/tiffany-martin-peters-a50047137/) joins us for another episode of our Green and Clean series. As President at North by Northwest Lawns (https://www.nxnwl.com/) in Austin, Texas, Tiffany walks us through her unexpected path into the family landscaping company, starting with a rocky internship and a firm "no" to working with family — but life had other plans. When Tiffany returned in 2014, she found herself building office operations from scratch, armed with only a QuickBooks tutorial from her dad and her own determination. She shares the uphill journey of implementing software, overcoming a steep learning curve, and evolving the business beyond Excel spreadsheets and paper files. Join us as we discuss: [5:33] Transitioning the office from old-school paper to modern processes [8:26] Navigating family dynamics while implementing new procedures [13:56] Adopting new software during the peak seasonal months Check out these resources we mentioned during the podcast: Aspire (https://www.youraspire.com/?utm_campaign=toolboxforthetrades&utm_source=shownotes&utm_medium=podcast&utm_content=e229) Tiffany’s Aspire Journey (https://www.youraspire.com/blog/customer-north-by-northwest?utm_campaign=toolboxforthetrades&utm_source=shownotes&utm_medium=podcast&utm_content=e229) You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts (https://podcasts.apple.com/us/podcast/toolbox-for-the-trades/id1503078938), on Spotify (https://open.spotify.com/show/76wMZ1SJV4OAql9HzbnQ87?si=85dc59f7c6e244b2), or here (https://www.servicetitan.com/podcast). Register for Pantheon 2025 - see you in Anaheim! (https://pantheon.servicetitan.com/E1qa8V?rt=VaEbMI8SokmIjX6QgMESMQ&RefId=Podcast) Prometheus Award Nominations (https://www.servicetitan.com/company/titans-for-change?UTM_medium=earned&utm_source=podcast) Know a business that could use a bit of muscle from ServiceTitan? Refer them here! (https://www.servicetitan.com/referrals) Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player. Hosted on Ausha. See ausha.co/privacy-policy for more information.
27min | Published on June 17, 2025


Process improvement is more than a buzzword to Andrew Craft (https://www.linkedin.com/in/andrewc5/) — it’s a growth engine. In this second episode of our special series, Green and Clean, the CFO at Site Landscape Development (https://siteld.com/) in the Dallas-Fort Worth area shares how his team doubled revenue by investing in efficient systems, adopting Aspire, and implementing the EOS framework. Andrew brings his tech-forward thinking and financial discipline to the landscaping space, showing how automation, data, and scalable tools can transform operations. From building a high-functioning scheduling system to upgrading AP workflows with AI, he reveals how efficiency isn’t just about saving time — it’s about preparing for serious growth. Join us as we discuss: [1:49] Why process improvements are critical for scaling your small business [6:21] How a CRM and EOS implementations helped Site double their revenue [15:31] Advice to small business owners trying to hurdle their scaling challenges Check out these resources we mentioned during the podcast: Aspire (https://www.youraspire.com/go/aspire_landscaping_software?utm_campaign=ga_br_al_brand_search_web_dem_brand_CPC&utm_medium=paid-search&utm_source=google&utm_term=aspire%20landscape%20software&utm_content=rd_dyn_dynt_3&cid=701PM00000X1CfGYAV&utm_term=aspire%20landscape%20software&utm_campaign=ga_br_al_brand_search_web_dem_brand_CPC&utm_source=google&utm_medium=paid-search&hsa_acc=6234924545&hsa_cam=20348537411&hsa_grp=151852382620&hsa_ad=719592303968&hsa_src=g&hsa_tgt=kwd-382637071080&hsa_kw=aspire%20landscape%20software&hsa_mt=e&hsa_net=adwords&hsa_ver=3&gad_source=1&gclid=Cj0KCQjwzYLABhD4ARIsALySuCQmpNEudvD2QlyDnStNM_D0_FglLEJEjFKYsXdMcEvQ4fgAHNEAznYaApK9EALw_wcB) EOS (https://www.eosworldwide.com/) You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts (https://podcasts.apple.com/us/podcast/toolbox-for-the-trades/id1503078938), on Spotify (https://open.spotify.com/show/76wMZ1SJV4OAql9HzbnQ87?si=85dc59f7c6e244b2), or here (https://www.servicetitan.com/podcast). Know a business that could use a bit of muscle from ServiceTitan? Refer them here! (https://www.servicetitan.com/referrals) Register for Pantheon 2025 - see you in Anaheim! (https://pantheon.servicetitan.com/E1qa8V?rt=VaEbMI8SokmIjX6QgMESMQ&RefId=Podcast) Prometheus Award Nominations (https://www.servicetitan.com/company/titans-for-change?UTM_medium=earned&utm_source=podcast) Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player. Hosted on Ausha. See ausha.co/privacy-policy for more information.
22min | Published on June 10, 2025


Mentorship in the trades can drive lasting impact across careers, teams, and entire industries. In the first episode of our Green and Clean series, Jon Gohl (https://www.linkedin.com/in/jon-gohl-8b2793137/), Director of Client Experience at Aspire Software (https://www.youraspire.com/), shares how early lessons in leadership and the mentorship of industry icons like Kevin Kehoe shaped his career trajectory. From recruiting international teammates to advancing software adoption in the field, Jon reflects on how empathy, trust, and bold action have fueled Aspire’s mission — and his own. This conversation explores the powerful ripple effect of mentorship and what it takes to inspire the next generation of trades professionals. Join us as we discuss: [11:21] Leadership lessons Jon took from some of the industry’s legends [17:46] Bringing technology to schools for the next generation of landscapers [24:30] Framing software platforms as an approachable tool Check out these resources we mentioned during the podcast: Aspire (https://www.youraspire.com/?utm_campaign=toolboxforthetrades&utm_source=shownotes&utm_medium=podcast&utm_content=e227) academy.youraspire.com (http://academy.youraspire.com) You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts (https://podcasts.apple.com/us/podcast/toolbox-for-the-trades/id1503078938), on Spotify (https://open.spotify.com/show/76wMZ1SJV4OAql9HzbnQ87?si=85dc59f7c6e244b2), or here (https://www.servicetitan.com/podcast). Know a business that could use a bit of muscle from ServiceTitan? Refer them here! (https://www.servicetitan.com/referrals) Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player. Hosted on Ausha. See ausha.co/privacy-policy for more information.
22min | Published on June 3, 2025


Join hosts Jackie Aubel and Amanda Salvatore as they talk to top service professionals to find out the best tips, tricks, and tactics to succeed in the home services industry. Hosted on Ausha. See ausha.co/privacy-policy for more information.
1min | Published on May 29, 2025


In this episode, we sit down with Jeff Sample (https://www.linkedin.com/in/ironmanofit/), longtime construction technologist and host of The ConTech Crew (https://thecontechcrew.com/) podcast, to talk about the challenges construction professionals face when adopting new tech. From the disconnect between flashy software and field usability, to the power of data-driven decision-making, Jeff shares hard-earned insights from a career spent bridging the gap between jobsite and back office. You’ll learn why "show me, don’t tell me" should be your mantra when evaluating tech, how to map processes before buying tools, and why trust in technology starts with solving real problems, not chasing the next shiny object. Join us as we discuss: [3:29] Why early construction software failed in the field [19:18] How to vet software: “Show me, don’t tell me” [23:24] Why IT leaders need to learn to “speak business” [31:47] Building tech with field outcomes in mind Check out these resources we mentioned during the podcast: Pantheon 2025 (https://pantheon.servicetitan.com/event/37ab70bb-3686-4479-a902-57a3f811cafc/home) You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts (https://podcasts.apple.com/us/podcast/toolbox-for-the-trades/id1503078938), on Spotify (https://open.spotify.com/show/76wMZ1SJV4OAql9HzbnQ87?si=85dc59f7c6e244b2), or here (https://www.servicetitan.com/podcast). Know a business that could use a bit of muscle from ServiceTitan? Refer them here! (https://www.servicetitan.com/referrals) Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player. Hosted on Ausha. See ausha.co/privacy-policy for more information.
44min | Published on May 27, 2025
Description
Hosted on Ausha. See ausha.co/privacy-policy for more information.
278 episodes


Vertical integration can transform your business without expanding geographically. Branden Dickey (https://www.linkedin.com/in/brandendickey/), CEO at LocalRoofs (https://localroofs.com/) and Owner of Conejo Heating, Air, Plumbing, and Electrical (https://www.conejoservices.com/), mastered strategic growth by identifying multiple opportunities in every home serviced. From rebranding interior fixtures as household billboards to carefully choosing integration pathways, Branden boosted Conejo's revenue from $1.2 million to a projected $40 million within a 30-mile radius. In this episode, he discusses maintaining efficiency at scale, leveraging community trust, and why precise measurement drives exceptional growth and profitability. Join us as we discuss: [10:08] How every new vertical in your business acts as an “interior billboard” in your customers’ homes [18:33] Bringing a new level of professionalism to the roofing industry [28:13] Why contractors need to adopt an efficiency mindset and measure everything [39:28] How ServiceTitan streamlines workflows in multiple business verticals You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts (https://podcasts.apple.com/us/podcast/toolbox-for-the-trades/id1503078938), on Spotify (https://open.spotify.com/show/76wMZ1SJV4OAql9HzbnQ87?si=85dc59f7c6e244b2), or here (https://www.servicetitan.com/podcast). Register for Pantheon 2025 - see you in Anaheim! (https://pantheon.servicetitan.com/E1qa8V?rt=VaEbMI8SokmIjX6QgMESMQ&RefId=Podcast) Prometheus Award Nominations (https://www.servicetitan.com/company/titans-for-change?UTM_medium=earned&utm_source=podcast) Know a business that could use a bit of muscle from ServiceTitan? Refer them here! (https://www.servicetitan.com/referrals) Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player. Hosted on Ausha. See ausha.co/privacy-policy for more information.
54min | Published on July 29, 2025


Are your job applicants ghosting you? Can anything be done to stop it? In this episode, we talk with Carlos del Pozo (https://www.linkedin.com/in/carlosmdelpozo/), Co-founder of Team Engine (https://www.teamengine.io/), about what is really holding companies back from building strong, reliable teams in the trades. Drawing on his experience as both an Army officer and entrepreneur, Carlos shares practical strategies to streamline the recruiting process, reduce turnover, and build a more competitive workforce. Join us as we discuss: [5:39] The #1 hiring bottleneck of failing to follow up fast [13:01] Why your job description is a marketing tool [20:25] The future of recruiting and hiring in the age of AI You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts (https://podcasts.apple.com/us/podcast/toolbox-for-the-trades/id1503078938), on Spotify (https://open.spotify.com/show/76wMZ1SJV4OAql9HzbnQ87?si=85dc59f7c6e244b2), or here (https://www.servicetitan.com/podcast). Register for Pantheon 2025 - see you in Anaheim! (https://pantheon.servicetitan.com/E1qa8V?rt=VaEbMI8SokmIjX6QgMESMQ&RefId=Podcast) Prometheus Award Nominations (https://www.servicetitan.com/company/titans-for-change?UTM_medium=earned&utm_source=podcast) Know a business that could use a bit of muscle from ServiceTitan? Refer them here! (https://www.servicetitan.com/referrals) Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player. Hosted on Ausha. See ausha.co/privacy-policy for more information.
25min | Published on July 15, 2025


Strategic partnerships can make the difference between stagnation and explosive growth. Joe Delaney (https://www.linkedin.com/in/joe-delaney-042139134/), Jordan Dubin (https://www.linkedin.com/in/jordan-dubin-3350a8143/), and Sean Slazyk (https://www.linkedin.com/in/sean-slazyk-3104a6a8/), Cofounders of Guild Garage Group (https://guildgaragegroup.com/) and Galaxy Service Partners (https://galaxyservicepartners.com/), join us to reveal how collaboration and strategic alignment transformed their residential and commercial garage door businesses. Learn how data transparency, shared best practices, and clearly defined roles empower local businesses to reach new heights. Discover how partnerships provide not just short-term wins but lasting generational wealth, deep industry expertise, and robust support systems that sustain continuous growth. Join us as we discuss: [3:14] Why industry diversity in the trades is so attractive to outside partners [18:22] The integration process in a strategic partnership and operational responsibilities [35:00] Standardizing CRMs for data tracking and KPI benchmarking [43:02] How the Guild and Guardian partnership model helps owners build generational wealth You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts (https://podcasts.apple.com/us/podcast/toolbox-for-the-trades/id1503078938), on Spotify (https://open.spotify.com/show/76wMZ1SJV4OAql9HzbnQ87?si=85dc59f7c6e244b2), or here (https://www.servicetitan.com/podcast). Register for Pantheon 2025 - see you in Anaheim! (https://pantheon.servicetitan.com/E1qa8V?rt=VaEbMI8SokmIjX6QgMESMQ&RefId=Podcast) Prometheus Award Nominations (https://www.servicetitan.com/company/titans-for-change?UTM_medium=earned&utm_source=podcast) Know a business that could use a bit of muscle from ServiceTitan? Refer them here! (https://www.servicetitan.com/referrals) Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player. Hosted on Ausha. See ausha.co/privacy-policy for more information.
59min | Published on July 8, 2025


Are you staying ahead of the trends shaping the trades? In this episode, we talk with Alec Stevanovski (https://www.linkedin.com/in/alec-stevanovski-85363015a/), Editor at Homepros (https://homepros.news/), the digital media outlet bringing sharp, real-time reporting to home services professionals. We dig into rising equipment costs, supply chain pressures, and how 2025’s tariff landscape is hitting the contractor’s bottom line. Plus, Alec offers a refreshingly grounded take on private equity in the industry and explains why so many contractors are tuning out the noise and doubling down on the fundamentals. Join us as we discuss: [6:38] The economy: HVAC price hikes, tariffs, and refrigerant costs [11:47] Rising material costs and the data behind consumer sentiment [17:46] Private equity in the trades: trends, timelines, and what’s next Check out these resources we mentioned during the podcast: ServiceTitan Pantheon 2025 (https://pantheon.servicetitan.com/event/2025/home) You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts (https://podcasts.apple.com/us/podcast/toolbox-for-the-trades/id1503078938), on Spotify (https://open.spotify.com/show/76wMZ1SJV4OAql9HzbnQ87?si=85dc59f7c6e244b2), or here (https://www.servicetitan.com/podcast). Know a business that could use a bit of muscle from ServiceTitan? Refer them here! (https://www.servicetitan.com/referrals) Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player. Hosted on Ausha. See ausha.co/privacy-policy for more information.
28min | Published on July 1, 2025


Operational excellence is a key focus for Steven Harper (https://www.linkedin.com/in/steven-harper-a539195a/), President and CEO at Spectrum Building Services of America (https://www.spectrumbsa.com/). It's a philosophy that fuels his leadership style, his approach to customer service, and his strategic vision for long-term business success. Steven joins us for our final Green and Clean episode to share how lessons from powerhouse brands like Disney and FedEx shaped his leadership journey, why building a people-first company culture is non-negotiable, and why cash flow management is the true lifeline for any service business. Join us as we discuss: [3:25] How 25-plus years of experience have influenced Steven’s customer service philosophy [10:53] Cash management strategies for struggling business owners [15:50] Culture building and scaling within the commercial cleaning industry Check out these resources we mentioned during the podcast: Aspire (https://www.youraspire.com/?utm_campaign=toolboxforthetrades&utm_source=shownotes&utm_medium=podcast&utm_content=e230) CEO Life Lessons (https://www.linkedin.com/company/ceo-life-lessons/?viewAsMember=true) You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts (https://podcasts.apple.com/us/podcast/toolbox-for-the-trades/id1503078938), on Spotify (https://open.spotify.com/show/76wMZ1SJV4OAql9HzbnQ87?si=85dc59f7c6e244b2), or here (https://www.servicetitan.com/podcast). Register for Pantheon 2025 - see you in Anaheim! (https://pantheon.servicetitan.com/E1qa8V?rt=VaEbMI8SokmIjX6QgMESMQ&RefId=Podcast) Prometheus Award Nominations (https://www.servicetitan.com/company/titans-for-change?UTM_medium=earned&utm_source=podcast) Know a business that could use a bit of muscle from ServiceTitan? Refer them here! (https://www.servicetitan.com/referrals) Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player. Hosted on Ausha. See ausha.co/privacy-policy for more information.
28min | Published on June 24, 2025


Family business transformation takes on a whole new meaning when Tiffany Martin Peters (https://www.linkedin.com/in/tiffany-martin-peters-a50047137/) joins us for another episode of our Green and Clean series. As President at North by Northwest Lawns (https://www.nxnwl.com/) in Austin, Texas, Tiffany walks us through her unexpected path into the family landscaping company, starting with a rocky internship and a firm "no" to working with family — but life had other plans. When Tiffany returned in 2014, she found herself building office operations from scratch, armed with only a QuickBooks tutorial from her dad and her own determination. She shares the uphill journey of implementing software, overcoming a steep learning curve, and evolving the business beyond Excel spreadsheets and paper files. Join us as we discuss: [5:33] Transitioning the office from old-school paper to modern processes [8:26] Navigating family dynamics while implementing new procedures [13:56] Adopting new software during the peak seasonal months Check out these resources we mentioned during the podcast: Aspire (https://www.youraspire.com/?utm_campaign=toolboxforthetrades&utm_source=shownotes&utm_medium=podcast&utm_content=e229) Tiffany’s Aspire Journey (https://www.youraspire.com/blog/customer-north-by-northwest?utm_campaign=toolboxforthetrades&utm_source=shownotes&utm_medium=podcast&utm_content=e229) You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts (https://podcasts.apple.com/us/podcast/toolbox-for-the-trades/id1503078938), on Spotify (https://open.spotify.com/show/76wMZ1SJV4OAql9HzbnQ87?si=85dc59f7c6e244b2), or here (https://www.servicetitan.com/podcast). Register for Pantheon 2025 - see you in Anaheim! (https://pantheon.servicetitan.com/E1qa8V?rt=VaEbMI8SokmIjX6QgMESMQ&RefId=Podcast) Prometheus Award Nominations (https://www.servicetitan.com/company/titans-for-change?UTM_medium=earned&utm_source=podcast) Know a business that could use a bit of muscle from ServiceTitan? Refer them here! (https://www.servicetitan.com/referrals) Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player. Hosted on Ausha. See ausha.co/privacy-policy for more information.
27min | Published on June 17, 2025


Process improvement is more than a buzzword to Andrew Craft (https://www.linkedin.com/in/andrewc5/) — it’s a growth engine. In this second episode of our special series, Green and Clean, the CFO at Site Landscape Development (https://siteld.com/) in the Dallas-Fort Worth area shares how his team doubled revenue by investing in efficient systems, adopting Aspire, and implementing the EOS framework. Andrew brings his tech-forward thinking and financial discipline to the landscaping space, showing how automation, data, and scalable tools can transform operations. From building a high-functioning scheduling system to upgrading AP workflows with AI, he reveals how efficiency isn’t just about saving time — it’s about preparing for serious growth. Join us as we discuss: [1:49] Why process improvements are critical for scaling your small business [6:21] How a CRM and EOS implementations helped Site double their revenue [15:31] Advice to small business owners trying to hurdle their scaling challenges Check out these resources we mentioned during the podcast: Aspire (https://www.youraspire.com/go/aspire_landscaping_software?utm_campaign=ga_br_al_brand_search_web_dem_brand_CPC&utm_medium=paid-search&utm_source=google&utm_term=aspire%20landscape%20software&utm_content=rd_dyn_dynt_3&cid=701PM00000X1CfGYAV&utm_term=aspire%20landscape%20software&utm_campaign=ga_br_al_brand_search_web_dem_brand_CPC&utm_source=google&utm_medium=paid-search&hsa_acc=6234924545&hsa_cam=20348537411&hsa_grp=151852382620&hsa_ad=719592303968&hsa_src=g&hsa_tgt=kwd-382637071080&hsa_kw=aspire%20landscape%20software&hsa_mt=e&hsa_net=adwords&hsa_ver=3&gad_source=1&gclid=Cj0KCQjwzYLABhD4ARIsALySuCQmpNEudvD2QlyDnStNM_D0_FglLEJEjFKYsXdMcEvQ4fgAHNEAznYaApK9EALw_wcB) EOS (https://www.eosworldwide.com/) You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts (https://podcasts.apple.com/us/podcast/toolbox-for-the-trades/id1503078938), on Spotify (https://open.spotify.com/show/76wMZ1SJV4OAql9HzbnQ87?si=85dc59f7c6e244b2), or here (https://www.servicetitan.com/podcast). Know a business that could use a bit of muscle from ServiceTitan? Refer them here! (https://www.servicetitan.com/referrals) Register for Pantheon 2025 - see you in Anaheim! (https://pantheon.servicetitan.com/E1qa8V?rt=VaEbMI8SokmIjX6QgMESMQ&RefId=Podcast) Prometheus Award Nominations (https://www.servicetitan.com/company/titans-for-change?UTM_medium=earned&utm_source=podcast) Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player. Hosted on Ausha. See ausha.co/privacy-policy for more information.
22min | Published on June 10, 2025


Mentorship in the trades can drive lasting impact across careers, teams, and entire industries. In the first episode of our Green and Clean series, Jon Gohl (https://www.linkedin.com/in/jon-gohl-8b2793137/), Director of Client Experience at Aspire Software (https://www.youraspire.com/), shares how early lessons in leadership and the mentorship of industry icons like Kevin Kehoe shaped his career trajectory. From recruiting international teammates to advancing software adoption in the field, Jon reflects on how empathy, trust, and bold action have fueled Aspire’s mission — and his own. This conversation explores the powerful ripple effect of mentorship and what it takes to inspire the next generation of trades professionals. Join us as we discuss: [11:21] Leadership lessons Jon took from some of the industry’s legends [17:46] Bringing technology to schools for the next generation of landscapers [24:30] Framing software platforms as an approachable tool Check out these resources we mentioned during the podcast: Aspire (https://www.youraspire.com/?utm_campaign=toolboxforthetrades&utm_source=shownotes&utm_medium=podcast&utm_content=e227) academy.youraspire.com (http://academy.youraspire.com) You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts (https://podcasts.apple.com/us/podcast/toolbox-for-the-trades/id1503078938), on Spotify (https://open.spotify.com/show/76wMZ1SJV4OAql9HzbnQ87?si=85dc59f7c6e244b2), or here (https://www.servicetitan.com/podcast). Know a business that could use a bit of muscle from ServiceTitan? Refer them here! (https://www.servicetitan.com/referrals) Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player. Hosted on Ausha. See ausha.co/privacy-policy for more information.
22min | Published on June 3, 2025


Join hosts Jackie Aubel and Amanda Salvatore as they talk to top service professionals to find out the best tips, tricks, and tactics to succeed in the home services industry. Hosted on Ausha. See ausha.co/privacy-policy for more information.
1min | Published on May 29, 2025


In this episode, we sit down with Jeff Sample (https://www.linkedin.com/in/ironmanofit/), longtime construction technologist and host of The ConTech Crew (https://thecontechcrew.com/) podcast, to talk about the challenges construction professionals face when adopting new tech. From the disconnect between flashy software and field usability, to the power of data-driven decision-making, Jeff shares hard-earned insights from a career spent bridging the gap between jobsite and back office. You’ll learn why "show me, don’t tell me" should be your mantra when evaluating tech, how to map processes before buying tools, and why trust in technology starts with solving real problems, not chasing the next shiny object. Join us as we discuss: [3:29] Why early construction software failed in the field [19:18] How to vet software: “Show me, don’t tell me” [23:24] Why IT leaders need to learn to “speak business” [31:47] Building tech with field outcomes in mind Check out these resources we mentioned during the podcast: Pantheon 2025 (https://pantheon.servicetitan.com/event/37ab70bb-3686-4479-a902-57a3f811cafc/home) You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts (https://podcasts.apple.com/us/podcast/toolbox-for-the-trades/id1503078938), on Spotify (https://open.spotify.com/show/76wMZ1SJV4OAql9HzbnQ87?si=85dc59f7c6e244b2), or here (https://www.servicetitan.com/podcast). Know a business that could use a bit of muscle from ServiceTitan? Refer them here! (https://www.servicetitan.com/referrals) Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player. Hosted on Ausha. See ausha.co/privacy-policy for more information.
44min | Published on May 27, 2025