Laissez vous guider derrière les coulisses lors de mon interview avec Christophe Chopineau, le Directeur Géneral Adjoint de l’établissement faisant partie de la Dorchester Collection. Dans cet épisode, vous allez :🏰 Plonger dans l'univers fascinant du plus ancien et du plus luxueux hôtel palace de Paris, chargé d'histoire.👨‍💼 Apprendre ce qu'il faut pour diriger et gérer des équipes afin d'atteindre l'excellence du service.💼 Découvrir comment impliquer et motiver les employés à servir les clients les plus exigeants.🚀 Explorer l'innovation tout en préservant les traditions.🧠 Comprendre l'importance de l'intelligence émotionnelle et relationnelle dans la gestion.🌱 Voir comment un hôtel de luxe intègre la durabilité.🎩 Apprendre comment les clients les plus exigeants d'aujourd'hui s'attendent à être servis et surpris.💎 Découvrir la vraie signification du luxe.Website: https://michaela-merk.com/ Instagram: https://www.instagram.com/michaelamerk/ LinkedIn: https://www.linkedin.com/in/michaelamerk/ Meurice Website: https://www.dorchestercollection.com/fr/paris/le-meurice🔍 Uncover the secrets of leadership and excellence in service with Christophe Chopineau, Deputy General Manager of Paris's oldest palace hotel, part of the Dorchester Collection. In this episode, you'll:🏰 Immerse yourself in the fascinating universe of Paris's oldest and most luxurious palace hotel, steeped in history.👨‍💼 Learn what it takes to lead and manage teams to achieve service excellence.💼 Discover how to engage and motivate employees to serve the most discerning clients.🚀 Explore innovation while maintaining traditions.🧠 Understand the importance of emotional and relational intelligence in management.🌱 See how a luxury hotel integrates sustainability.🎩 Learn how today's most demanding clients expect to be served and surprised.💎 Discover the true meaning of luxury. Hosted by Ausha. See ausha.co/privacy-policy for more information.

For the 7th episode of Luxury Leadership Talks (#LLT (https://www.youtube.com/hashtag/llt)), Michaela had the pleasure of sitting down with Danièle Lahana-Aidenbaum, President of Mugler Fashion & Fragrances - L'Oréal Groupe.A unique exchange in which Danièle talks about the place of her family in her life and in her leadership, her rise within L'Oréal, her new position at the extravagant and festive brand that is Mugler, and much more. She says "Mugler is a disruptive brand. When you work for Mugler you know that you have to think outside the box. If you do something too classical, it's not Mugler." Immerse yourself in the world of Mugler, combining bold fashion pieces and powerful fragrances. Website: https://michaela-merk.com/ Instagram: https://www.instagram.com/michaelamerk/ LinkedIn: https://www.linkedin.com/in/michaelamerk/ MUGLER Website: https://www.mugler.com/ Hosted by Ausha. See ausha.co/privacy-policy for more information.

Enter the world of luxury with renowned expert Michaela, who engages in in-depth discussions with the leaders who shape this glamorous industry.In this fourth episode of "Luxury Leadership Talks" (https://youtu.be/O-SpPoYj2w8) , she welcomes Eric Briones, director of Le Journal du Luxe and a major player in luxury communications and strategy, as a thought-provoker. They look at the pressing issues of managing chaos, curiosity and encouraging innovation in the luxury multiverse. Eric shares some fascinating insights from his varied career, discussing the importance of 3D leadership, protecting curiosity and the role of platforms such as LinkedIn in developing serendipity and personal branding. He also discusses the importance of understanding and embracing change, whether in reality or the virtual realm, in order to stay ahead of the game.This conversation goes beyond a simple exploration of luxury: it's a masterclass in leadership, managing disruption and the constant pursuit of curiosity. You'll discover that luxury is not just about grandeur, but a fascinating mix of chaos, curiosity and embracing constant change.Website: https://michaela-merk.com/ Instagram: https://www.instagram.com/michaelamerk/ LinkedIn: https://www.linkedin.com/in/michaelamerk/  Hosted by Ausha. See ausha.co/privacy-policy for more information.

Enter the world of luxury with renowned expert Michaela, who engages in in-depth discussions with the leaders who shape this glamorous industry. In this fourth episode of Luxury Leadership Talks (https://youtu.be/p6zd-NTbQ9U), she navigates the innovative universe of The Kooples with the brand's vibrant dynamo, Marie Schott. Discussing the evolution of The Kooples' unique identity, they delve into how rock culture influences the brand and the art of creating trend-driven collections without compromising timeless style. Marie shares her experience in harnessing the power of storytelling and the importance of fostering a young, engaged community. They explore the significance of the brand's commitment to sustainability, underlining the role these play in attracting conscious luxury consumers. This dialogue is more than just a voyage into the realm of luxury: it's a deep dive into brand curation in the age of social media, ethical fashion, and the power of cultural influences in shaping a luxury brand. You'll understand that luxury is not merely opulence but a conscious blend of authentic storytelling, commitment to ethical values, and catering to the progressive style needs of contemporary consumers.Website: https://michaela-merk.com/ Instagram: https://www.instagram.com/michaelamerk/ LinkedIn: https://www.linkedin.com/in/michaelamerk/  Hosted by Ausha. See ausha.co/privacy-policy for more information.

Enter the world of luxury with renowned expert Michaela, who engages in in-depth discussions with the leaders who shape this glamorous industry. In this fourth episode of Luxury Leadership Talks (https://youtu.be/dk_vCX5UcPA), she talks to adventurer Andrea Sherpa Zimmermann, CEO of The Wild Yak Expeditions, who brings a unique perspective from the top of the world. In a dialogue that transcends geographical barriers, they discuss the heights of luxury adventure tourism, the transformative power of travel and the growing interest in Himalayan culture. Andrea shares interesting anecdotes from her dynamic career, highlighting the importance of sustainable practices, the vital role of local knowledge in creating memorable experiences, and her take on the growing appeal of authentic cultural immersion. This conversation is more than just an exploration of luxury tourism: it's a deep dive into the ethics of sustainable travel, an understanding of the appeal of off-the-beaten-track experiences and the timeless charm of the Himalayas. You'll learn that luxury is not just about opulence, but a harmonious blend of authenticity, environmental awareness and dedication to preserving cultural heritage.Website: https://michaela-merk.com/ Instagram: https://www.instagram.com/michaelamerk/ LinkedIn: https://www.linkedin.com/in/michaelamerk/  Hosted by Ausha. See ausha.co/privacy-policy for more information.

Enter the world of luxury with renowned expert Michaela, who engages in in-depth discussions with the leaders who shape this glamorous industry. In this third episode of Luxury Leadership Talks (https://youtu.be/w1E1LWUWsxI), she talks to the strategic mind of Jonathan Siboni, a key player in luxury retail and data-driven marketing. Exploring the maze of retail evolution, the merging of digital and physical consumer experience worlds and the growing importance of China in global luxury trends, they delve deep into the modern luxury landscape. Jonathan shares some fascinating reflections on his career, highlighting the importance of data in deciphering consumer behaviour, the essential role of brand uniqueness in building customer loyalty and his expert view on the growing influence of Chinese consumers. This dialogue is more than just a tour of the luxury world: it's a masterclass in harnessing data, understanding cultural nuances and the enduring appeal of bespoke experiences. You'll discover that luxury is not just about wealth, but a complex interplay of data, cultural insights and a commitment to the future of consumer-centric retailing.Website: https://michaela-merk.com/ Instagram: https://www.instagram.com/michaelamerk/ LinkedIn: https://www.linkedin.com/in/michaelamerk/  Hosted by Ausha. See ausha.co/privacy-policy for more information.

Enter the world of luxury with renowned expert Michaela, who engages in in-depth discussions with the leaders who shape this glamorous industry. In this second episode of "Luxury Leadership Talks" (https://youtu.be/MCr4yyLVMAk), she talks to the erudite François Van Aal, President of Champagne Lanson, an icon who has influenced the landscape of luxury drinks and fine champagnes. They explore the sophistication of the champagne-making process, the importance of tradition and the role of innovation, sparking a captivating discussion about the enduring charm and appeal of champagne. François shares fascinating stories from his wealth of experience, highlighting the impact of leadership on brand prestige, the essence of heritage, and his unique perspective on the challenges and trends that will reshape the future of the champagne industry. This dialogue goes beyond an insider's look at the exclusive world of champagne production; it's a masterclass in leadership, the preservation of tradition and the enduring enchantment of artisanal excellence. You'll learn that champagne is not just about celebration, but a timeless symbol of joy, camaraderie and a commitment to maintaining a rich heritage for generations to come.Website: https://michaela-merk.com/ Instagram: https://www.instagram.com/michaelamerk/ LinkedIn: https://www.linkedin.com/in/michaelamerk/    Hosted by Ausha. See ausha.co/privacy-policy for more information.

Enter the world of luxury with renowned expert Michaela, who engages in in-depth discussions with the leaders who shape this glamorous industry. In this first episode of 'Luxury Leadership Talks' (https://www.youtube.com/watch?v=D7p1ZsgbSQA&list=PLGVnmSGAsp2lGV5_4e7ASNwHPuT6Bo2dB&index=2) , she welcomes the insightful Stanislas De Quercize, a figurehead who has left an indelible mark on the landscape of high-end brands such as Cartier, Van Cleef & Arpels and Montblanc. They look at the elegance of heritage, sustainability and the critical aspect of the circular economy, sparking a lively debate about the crucial role luxury plays as a beacon for other industries. Stanislas shares fascinating anecdotes from his impressive career, highlighting the influence of leadership on brand identity, the art of empowering successors and his unique perspective on the challenges and trends that are about to shape the future of luxury. This conversation is much more than a glimpse into the exclusive world of luxury: it's a masterclass in leadership, sustainability and the enduring appeal of true craftsmanship. You'll discover that luxury is not just about extravagance, but a timeless declaration of love, friendship and a promise for the future of our planet.Website: https://michaela-merk.com/ Instagram: https://www.instagram.com/michaelamerk/ LinkedIn: https://www.linkedin.com/in/michaelamerk/  Hosted by Ausha. See ausha.co/privacy-policy for more information.

After 20 years advising some of the world's leading luxury brands, including Chanel, Dior, Van Cleef & Arpels and Tiffany & Co, and having led iconic brands such as Biotherm, Marionnaud, Estée Lauder and Bobbi Brown, Michaela decided to share her expertise and the fascinating stories of these inspirational leaders with the world. So, in November 2022, she launched an intimate and revealing podcast, Luxury Leadership Talks (https://youtu.be/VILS9CG3mhc). Available on Spotify, Deezer, YouTube and Apple Podcasts, this podcast offers a unique opportunity to go behind the scenes of luxury by interviewing these leaders in their private environments. As a listener, you will discover the secrets, lessons and best practices of these influential leaders in a variety of sectors, including jewellery, watches, fashion, cosmetics, hotels and wines and spirits. Each episode is a treasure trove of leadership, success and CSR strategies in the luxury sector, and lessons in resilience and creativity. Through authentic and captivating interviews, you will have the opportunity to immerse yourself in the world of these exceptional personalities and learn from their experiences.Website: https://michaela-merk.com/ Instagram: https://www.instagram.com/michaelamerk/ LinkedIn: https://www.linkedin.com/in/michaelamerk/  Hosted by Ausha. See ausha.co/privacy-policy for more information.