Description
Natasha South, a RecOps specialist and founder of Recruitment Ops Mentoring and co-founder of RecOps Stratgy, discusses the importance of operations in the recruitment sector.
Natasha emphasizes the need for training and mentoring programs for operations professionals and the value of optimizing existing processes and data, before implementing new technology.
Listen to the episode to learn how agency leaders can dig into their data to identify blockers, unlock growth and consider how technology will fit into their overall strategy and the impact of cultural shifts within the recruitment sector.
Show Timeline
04:24 Market Forces and Developments in Staffing and Recruiting
06:40 Getting the Basics Right Before Implementing Technology
09:36 Underestimating the Impact of Staffing and Hiring Decisions
13:15 Helping Agencies Align Operational Strategy with Business Vision
16:31 Strategies and Tactics to Stand Out in the Market
20:59 Unconventional Ways to Deploy Technology and Integrate People and Process
26:48 Key Pillars for Agency Success and Wisdom for Agency Leaders
31:50 The Minefield of Automation in Recruitment
34:48 The Value of Phone-Based Solutions with CRM Integrations
41:07 The Importance of In-Person Interactions in Recruitment
44:18 Cultural Shifts and Social Change in the Recruitment Sector
Key Highlights
Training and mentoring programs are essential for operations professionals in the recruitment sector.
Optimize existing processes before implementing new technology.
Make tough decisions, such as letting go of staff who may not be fit for future growth.
Dig into data to identify blockers and make informed decisions.
Phone-based solutions with CRM integrations and note-taking capabilities are game-changers for managing risk and legal scenarios in recruitment.
The recruitment industry is experiencing positive cultural shifts, with businesses focusing on diversity, inclusion, and social change.
Natasha Links mentioned in the show
For Resources mentioned on this Episode, go to https://recops-stratgy.io/
Recommended book - https://www.goodreads.com/book/show/62675564-the-future-of-geography
Social Media & Website
https://www.linkedin.com/in/natasha-south/
https://recruitmentopsmentoring.co.uk/
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