"The OEM business is changing. The production environment becomes more and more complex. It has to be really competitive against other trends and there digitisation could be an enabler. Because to be more competitive you need more core competencies at the same time."

With Thomas Menze, Senior Consultant European Operations at ARC Advisory Group, explore the impact of digitisation on Original Equipment Manufacturers and their customer relationships. He focuses on changing industrial expectations, key success factors, benefits for both industrials and equipment manufacturers, and the ability to offer new services. 

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