In this episode, Justin Hillier, CEO and founder of Recruiter Insider, discusses the importance of relationship intelligence and how it has stood the test of time in the recruitment industry. 

Justin highlights the need for agencies to differentiate themselves and add value to clients and candidates. 

He also emphasizes the significance of measuring and improving the quality of relationships, as well as providing unique services and insights to clients. 

Justin argues that data is a business's greatest asset and emphasizes the importance of building strong relationships with clients and candidates.

Justin link https://www.linkedin.com/in/justinhillier/

00:00 Introduction and Background

01:51 The Challenges Faced by Staffing Agencies

06:30 The Importance of Measuring and Improving Relationships

09:08 Providing Unique Services and Differentiating

13:31 Strategies for the Future: AI and Automation

Key Highlights

• Relationship intelligence is a key factor in the success of staffing agencies.

• Agencies need to differentiate themselves and add value to clients and candidates.

• Measuring and improving the quality of relationships is crucial for agencies.

• Providing unique services and insights can help agencies stand out.

• AI and automation can be valuable tools, but agencies should not rely solely on them

• Data is a business's greatest asset and can provide valuable insights for decision-making

• Building strong relationships with clients and candidates is crucial in the recruitment process
  

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