In this conversation, Holly Langley discusses her journey in building a consultancy focused on recruitment operations and technology. She shares insights on how agencies can improve their processes, the importance of data analytics, and the role of AI and automation in enhancing recruitment efficiency. Holly emphasizes the need for continuous improvement and understanding team challenges to drive success in recruitment.

Takeaways

• The importance of understanding fill rates and improving them through data analytics.

• Asking team members about their challenges can unlock solutions for efficiency.

• AI and automation are essential tools for improving recruitment processes.

• Continuous improvement is key; agencies should focus on small, incremental changes.

• Understanding the 'why' behind technology adoption is crucial for success.

• Training and empowering teams on existing systems can lead to better outcomes.

Chapters

02:52 The Journey of Restack and Niche Focus

05:45 Understanding Recruitment Operations and Transformation

08:35 Identifying Signals for Agency Improvement

11:26 The Role of AI and Automation in Recruitment

14:29 The Evolution of Automation Station

17:08 Challenges and Opportunities in Automation

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